eSignLive™ by eSignLive Wins the Grand Slam for Leadership and Customer Satisfaction in G2 Crowd E-Signature Grid℠ Report
Named a leader for the fourth consecutive time, e-SignLive leads all e-signature providers, including Adobe Document Cloud and DocuSign, in customer satisfaction across enterprise, mid-market and small customer segments. (MONTREAL) – April 7, 2015 – e-SignLive™ by Silanis, the e-signature choice for business, has been named a Leader for the fourth consecutive time on the enterprise software user review platform G2 Crowd. In the Spring 2015 Grid℠ for E-Signature, e-SignLive continues to lead against Adobe Document Cloud and DocuSign in customer satisfaction across all sizes of organizations. Most importantly, e-SignLive has achieved an 84 as its Net Promoter Score (NPS) – a metric that measures customers’ likeliness to recommend the product to a friend or colleague – earning the highest NPS score across all e-signature vendors. “Earning the highest Net Promoter Score on G2 Crowd for the fourth time running proves that our commitment to delivering the best customer experience ever is not lip service,” said e-SignLive CEO Tommy Petrogiannis. “I can’t credit our team enough for all their hard work continuing to make e-SignLive the most flexible e-signature solution that is easily integrated and delivers the strongest legal protection, as well as highest security and compliance in the industry, to meet our customers’ digital business needs.” As the e-signature market continues to mature and vendors consolidate or are acquired, the voice of the customer is even more important for those looking to adopt or expand digital transactions across their organizations. Reports like those from G2 Crowd fulfil the need for unbiased, peer-to-peer reviews of enterprise technology. The only Leader to yet again earn top marks across multiple categories, e-SignLive by Silanis received the following scores:
- 99 percent of users gave e-SignLive 4 or 5 stars;
- 97 percent of users believe e-SignLive is headed in the right direction;
- 94 percent of customers would recommend e-SignLive.
-30-For media inquiries: Sarah Milner e-SignLive™ by Silanis 250-216-1762 [email protected]