Supporting Customers During COVID-19

Scott Clements, March 26, 2020
Supporting Customers During COVID-19

A Message from OneSpan's CEO, Scott M. Clements

We are united in a global crisis that is evolving daily, one that is impacting each of us, our families, friends, and communities. To those who have been sickened, we extend heartfelt wishes for a quick recovery. And to the medical professionals, first responders, and other officials helping safeguard our communities and provide vital services, we are thankful and grateful beyond words.

OneSpan has taken definitive actions to keep our employees safe and ensure the continuity of services that our customers depend on. We are operating effectively with most employees working remotely; we have reinforced IT and security infrastructure; we have implemented actions to scale our operation and meet critical customer demand; and should the need arise, we have business continuity plans that address the potential impact of this crisis.

We are confident we can continue to deliver the highest level of service with the care and attention expected by our customers. In many regions, our employees are considered essential because they support secure operation of critical financial services. OneSpan also has a very strong balance sheet and is well prepared to deliver the services and support our customers need throughout this crisis.

The entire global OneSpan team is focused on ensuring that you are able to securely deliver the services that your customers need without interruption. Please continue to share your questions and concerns with us through your OneSpan sales representative or our customer support team.  

By working together, we will all get through this together. Thank you for your continued trust in OneSpan.

OneSpan Customer and Partner COVID-19 FAQ

OneSpan Customer and Partner COVID-19 FAQ

OneSpan has adjusted its business practices to respond to the evolving situation and spread of the Coronavirus (COVID-19) and is in regular contact with suppliers to minimize any potential impact on our customers and partners.

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Scott M. Clements is OneSpan’s Chief Executive Officer and President. Scott has extensive leadership experience in security and technology businesses, developing transformational strategies that leverage technology innovations to build on competitive assets.