Question 1

What is an electronic signature?

Accepted Answer

An electronic signature fulfills the same function as its wet signature equivalent but through a digital medium. The US Federal ESIGN law passed in 2000 defines an electronic signature as “an electronic sound, symbol, or process attached to, or associated with, a contract or other record and adopted by a person with the intent to sign a record”. Both forms of signature stand as lasting records of the signer’s intent, which is typically expressed as the intent to comply with the terms of the signed document.

Question 2

Are electronic signatures in OneSpan Sign legally binding?

Accepted Answer

Yes, electronic signature is legally binding and enforceable in countries that have enacted electronic signature laws.

Electronic signature created using our solution comply with both the U.S. ESIGN Act and UETA. OneSpan Sign electronic signature also comply with Regulation No 910/2014 on Electronic Identification and Trust Services Regulation (eIDAS) in the European Union. Other countries have established similar laws as well. Visit our e-signature legality guide to learn more.

Question 3

Are OneSpan Sign electronic signatures secure?

Accepted Answer

Yes. Security is always top-of-mind at OneSpan.

OneSpan Sign follows a variety of regulatory, industry, and IT standards for security and data protection. In addition, OneSpan Sign meets the compliance standards set by ISO/IEC 27001, ISO/IEC 27017, ISO/IEC 27018, SOC2 Type 2, FedRAMP, HIPAA, Skyhigh Enterprise-Ready, GDPR, and more. Please visit the OneSpan Sign Trust Center for additional information.

Question 4

What is the difference between an electronic signature and a digital signature?

Accepted Answer

Though related concepts, digital signatures and electronic signatures are different. An electronic signature is a legal concept. Its captures a person’s intent to be legally bound to an agreement or contract.

However, a digital signature refers to encryption/decryption technology within an electronic signature. Based on public-key cryptography, digital signatures secure signed documents and allow one to verify the authenticity of a signed record.

In short, a digital signature cannot capture a person’s intent to sign a document. When used with an electronic signature application, digital signature technology secures the e-signed data.

Question 5

What Are Electronic Signatures Used For?

Accepted Answer

Onboarding and Account Openings
The ability to onboard customers from anywhere. The need for a remote onboarding and agreement process has grown from a competitive advantage to a business necessity.

Consumer and Commercial Lending
Electronic signatures, e-forms, and digital processes are being used online, in the call center, and in the branch to expedite the agreement process.

Wealth Management
Electronic Signatures can shorten the long Wealth Management sales process typically involving multiple meetings and frequent document errors.

Residential Mortgage
As more mortgages and refinances move online for increased convenience and speed, electronic signatures are the ideal solution to bring the digital experience into the customer’s home and make it convenient, secure, and compliant.

In addition to the use cases outlined above, organizations in every industry can find value in the security, efficiency, and positive customer experience created by OneSpan Sign Electronic Signatures:

Commercial Banking and Treasury Management.

General E-Contracting.

Procurement and sourcing
Contract modifications
Federal tax returns
Service agreements
Claims and appraisals
Delivery order requests
Non-disclosure Agreements (NDAs)

Question 6

How do I create an electronic signature?

Accepted Answer

Creating and electronic signature with OneSpan Sign is easy. You could use click, type or draw action to sign at specified location. As an account owner, you can easily create and save a reusable handwritten signature to your account profile. OneSpan Sign leverages digital signature technology to create secure electronic signatures. We also support digital certificates stored on the user’s system, government-issued smart cards (e.g., CAC/PIV, national eIDs, etc.), and hardware tokens to authenticate the identity of users.

Question 7

How do I get a document electronically signed?

Accepted Answer

All you need to send documents is a web browser and a subscription to the OneSpan Sign Professional Plan. Upload your documents, add recipients, select signature blocks and fields, select a signer authentication method, then click “Send to Sign” to distribute your document for signing. Each recipient will receive an email invitation to sign the document.

Question 8

How do I electronically sign a document?

Accepted Answer

You can electronically sign a document quickly and easily with OneSpan Sign.

1. As a Signer, you will receive an email request for your signature.
2.You will be directed to the document which requires your signature.
3. To electronically sign the document, simply click on the signature box. Once you are done signing the documents, click the Confirm button.

Question 9

How do recipients electronically sign documents with OneSpan Sign?

Accepted Answer

Electronic signature with OneSpan Sign are easy, and signing is always free for recipients. They simply receive an email with a link to a signing ceremony in OneSpan Sign. From there, they can access the electronic signature process through their browser on their device.

Question 10

Can OneSpan Sign electronic signatures be used on mobile devices?

Accepted Answer

Yes, use our OneSpan Sign mobile app to securely prepare, send, and sign documents on the go from your iOS and Android devices. It includes robust electronic signature features and is available at no extra charge in our Professional and Enterprise Plans. Download the app today.

In addition, OneSpan Sign offers the ability to e-sign anywhere, anytime, and on any web-enabled device.

Question 11

What document formats does OneSpan Sign support for electronic signatures?

Accepted Answer

OneSpan Sign supports the following document formats:
 
&bull; PDF / Adobe PDF (.pdf)
&bull; Microsoft Word (.doc, .docx)
&bull; Open Document Text (.odt)
&bull; Microsoft Excel (.xls, .xlsx)
&bull; Microsoft Powerpoint (.ppt, .pptx)

We also support any document that can be printed from a Windows application.

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Perguntas frequentes sobre a assinatura eletrônica com o OneSpan Sign

O que é uma assinatura eletrônica?

Assinaturas eletrônicas no OneSpan Sign são legalmente válidas?

As assinaturas eletrônicas do OneSpan Sign são seguras?

Qual é a diferença entre uma assinatura eletrônica e uma assinatura digital?

Para que assinaturas eletrônicas são utilizadas?

Como crio uma assinatura eletrônica?

Como coletar uma assinatura em um documento eletronicamente?

Como assino um documento eletronicamente?

Como os destinatários assinam os documentos eletronicamente com o OneSpan Sign?

As assinaturas eletrônicas do OneSpan Sign podem ser usadas em dispositivos móveis?

Com quais formatos de documento o OneSpan Sign é compatível para assinaturas eletrônicas?

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