The Role of Digital Identity in Account Opening & Onboarding

The Role of Digital Identity

Recorded on: August 18, 2020

Presented by: Rahim Kaba, VP Product Marketing

Duration: 20 minutes

A poor customer experience and insufficient security in the account opening process has been shown to directly negatively impact long-term customer loyalty, retention and profitability.

New technologies, such as digital identity verification, facial comparison, e-signature, liveness detection, biometrics, and more - are helping banks reinvent how they attract and convert new applicants into happy customers during the digital account opening and onboarding process - while reducing abandonment rates and application fraud.

Key topics included in this session:

  • Strategies for removing friction in the mobile account opening experience
  • How to mitigate application fraud and synthetic identities
  • Industry data on investment priorities and adoption of new digital ID tech


Recorded at the ISMG New York Virtual Cybersecurity Summit, August 2020