OneSpan Sign E-Signature Earns Highest Overall Customer Satisfaction in 10 Consecutive Comparison Reports
CHICAGO, Aug. 01, 2018 (GLOBE NEWSWIRE) -- OneSpan Inc. (NASDAQ: OSPN), a global leader in software for trusted identities, e-signatures and transactions, today announced that peer-to-peer business solutions review site, G2 Crowd, has awarded OneSpan Sign the top spot for overall customer satisfaction for the tenth consecutive G2 Crowd Grid Report for E-Signature. The report ranks the top 10 e-signature solutions with OneSpan Sign (formerly eSignLive) leading the group, scoring above other solutions including DocuSign and Adobe Sign. OneSpan Sign has held its leadership position for the past five years.
Consistent with its industry-leading customer satisfaction, OneSpan Sign is one of the fastest growing e-signature solutions with approximately 40 percent growth year-to-date. In addition, OneSpan’s recent acquisition of Dealflo and its API-based identity verification platform further differentiates the company, increases its revenue and should result in continued strong customer and user satisfaction.
G2 Crowd is a peer-to-peer business software review platform and its Grid report represents the independent voice of real software users. The G2 Crowd Grid for E-Signature is based on reviews written by nearly 4,000 business professionals currently using e-signature solutions to digitize and automate the agreement process. Financial services and banking made up more than 50 percent of the industries represented.
OneSpan Sign received the highest ranking from reviewers in key categories, including:
- Ease of doing business;
- Quality of support;
- Ease of use.
“OneSpan Sign has been identified as a Leader in our Summer 2018 Enterprise E-Signature Grid Report, based on the solution’s large market presence and users’ high levels of customer satisfaction with the product,” said Rob Light, research principal, G2 Crowd. “OneSpan Sign’s satisfaction ratings were highlighted by their quality of support, ease of use, and ease of doing business with, each scoring higher than the category average. Additionally, 99 percent of reviewers rated the product four out of five stars or better.”
“OneSpan is committed to making all digital interactions secure, seamless and intuitive,” said OneSpan CEO, Scott Clements. “Our recent acquisition of Dealflo and its open platform enables the company to distinguish itself in the growing e-signature market and deliver broader digital transformation capabilities such as identity verification and customer onboarding. We expect this to positively impact revenue and sustain strong customer satisfaction ratings.”
A copy of the report can be downloaded from the OneSpan website.
OneSpan enables financial institutions and other organizations to succeed by making bold advances in their digital transformation. We do this by establishing trust in people’s identities, the devices they use, and the transactions that shape their lives. We believe that this is the foundation of enhanced business enablement and growth. More than 10,000 customers, including over half of the top 100 global banks, rely on OneSpan solutions to protect their most important relationships and business processes. From digital onboarding to fraud mitigation to workflow management, OneSpan’s unified, open platform reduces costs, accelerates customer acquisition, and increases customer satisfaction. Learn more about OneSpan at OneSpan.com and on Twitter, LinkedIn and Facebook.
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Director of Global Corporate Communications