Research shows that up to 95% of potential customers who start a new account application online abandon the process before its completed. At the same time, financial institutions are competing to create the best customer experience.
A secure, end-to-end digital account opening process can create that superior user experience and drastically reduce abandonment rates.
In this 20-minute podcast from American Banker, Tim Bedard, Director of Product Marketing, discusses the challenges banks face as they try to complete their digital transformations.
In this podcast, you will learn about:
- Top causes of high application abandonment in digital account opening
- Technologies that can help prevent application fraud
- How to transform manual identity verification processes