Digital Account Opening Trends & Best Practices

For Reducing Application Abandonment

OneSpan and American Banker Podcast Tim Bedard

Research shows that up to 95% of potential customers who start a new account application online abandon the process before its completed. At the same time, financial institutions are competing to create the best customer experience. 

A secure, end-to-end digital account opening process can create that superior user experience and drastically reduce abandonment rates.

In this 20-minute podcast from American Banker, Tim Bedard, Director of Product Marketing, discusses the challenges banks face as they try to complete their digital transformations.

In this podcast, you will learn about: 

  • Top causes of high application abandonment in digital account opening
  • Technologies that can help prevent application fraud
  • How to transform manual identity verification processes 



Tim Bedard

Tim Bedard, Director of Product Marketing, OneSpan


Digital Account Opening
White Paper

Digital Account Opening | How Banks Can Transform & Protect The Customer Journey

If you enjoyed this podcast and want more detailed information, download this white paper and learn how facial biometrics, e-signature, and machine learning-based fraud analytics can transform and secure digital account opening. 

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