eSignLive E-Signatures Help Lifesprk Take Healthcare Onboarding 100 Percent Digital

July 13, 2015
(MONTREAL) – July 13, 2015

e-SignLive™ by Silanis, the e-signature choice for business, today announced that Lifesprk, one of the largest community based long-term care providers in Minnesota, has seen significant success using e-SignLive e-signatures to complete contracting in its rigorous hiring process. Lifesprk relies heavily on its frontline employees to deliver high-quality care and service. As such, the quality of the company’s personnel is paramount. Currently experiencing annual growth in excess of 30 percent and delivering services across a 10,000 square mile service area, Lifesprk’s in-depth hiring process, requiring three full-time staff to interview 80 people per month and hire 12, was challenging the company’s ability to provide quality service. “The Lifesprk Experience provided to our clients hinges on our ability to provide consistent, reliable and dedicated employees. Our inability to provide that same experience to our applicants became painfully obvious,” said Lifesprk General Manager, Sara Aschenbrener. With the goal to speed up its onboarding process and its vision to take processes and records 100 percent paperless, Lifesprk needed a solution that would ensure compliance, provide strong legal protection and be easy and quickly integrated into the company’s processes and platforms. Lifesprk selected e-SignLive because of its ability to authenticate a signer using multiple methods, its configurable workflow, and the fact that its evidence is not vendor dependent and can be easily exported and transported into external document management platforms including their EMR and HR systems. Ease of integration was also important to Lifesprk, and the company found that e-SignLive could be used exactly as needed completely out of the box and required just one hour of training to implement across 20 different documents. “Through the introduction of e-signatures for all essential new hire paperwork we have drastically improved the new employee experience, ensuring all are given the consistency, reliability and dedication we expect of each one of them,” said Aschenbrener. “Furthermore, by retaining entirely electronic personnel files, we have streamlined our auditing processes and ensured greater compliance.” As a result of implementing e-SignLive, Lifesprk has been able to reduce the number of hiring staff from three to one while doubling its average monthly hire rate to 24 personnel, and reduce its hiring process from two weeks to under three days. e-SignLive is HIPAA-compliant through a Business Associate Agreement. About Lifesprk Proven Whole Person Senior Care For over two decades, Lifesprk leaders have been award-winning pioneers and innovators in the home care industry. They put everything – their people, passion and purpose – into delivering state-of-the-art solutions that improve quality of life for seniors. As a premium home care provider, they provide short and long-term care when a senior needs it most. But that’s just the beginning.  Lifesprk has made it their mission to help seniors make the most of their lives to help them live the healthiest, most independent life possible - something Lifesprk calls living a “sparked life.” Lifesprk’s team of dedicated experts created the Lifesprk Experience™ - a whole person senior care solution that is personalized to address the uniqueness of each individual with the goal of ‘sparking lives.’ At the heart of the model is their Life Care Managers (nurses) who combine the art of compassionate care with their scientifically proven, proprietary methods and discovery process, to become trusted advocates for a person’s whole life. Their results have reduced client ER visits by 52% and hospitalizations by 73%! That translates into significantly lower long-term costs for clients and the system. Learn more at www.lifesprk.com. About e-SignLive™ by Silanis Businesses of all sizes choose e-SignLive™ by Silanis when electronic signatures matter. Nearing one billion documents processed each year, e-SignLive™ is the most widely used e-signature solution in the world and ranked a leader by analyst firms. Organizations of all sizes, including top banks, insurers, credit providers, pharmaceutical and government agencies, trust e-SignLive to run their core business processes and take their businesses digital through innovations in mobile technology, electronic evidence, analytics and personalization. On premises or in the cloud, e-SignLive delivers the best customer experience while providing the strongest legal protection and regulatory compliance. Learn more at www.silanis.com.

-30-

Media contact:

Sarah Milner e-SignLive by Silanis 250-216-1762 [email protected]