Passwordless customer authentication
Deliver fast, phishing-resistant login experiences with passkeys – reducing friction, lowering risk, and improving sign-on success.
Replace passwords with modern customer authentication powered by Digipass® to scale secure and seamless access.
Business challenges
Login friction
Complex logins create unnecessary friction and failed sign-ins
Abandonment
Customers drop off when authentication is slow or difficult
Password reset costs
Password resets drive high support costs at scale
Account takeover risk
Passwords expose users to phishing and credential theft
Modern authentication is evolving beyond traditional passwords
Passwords create friction and risk across the customer journey.
Customers struggle with complex credentials and repeated authentication steps, leading to frustration and login abandonment. Password resets increase operational costs, while inconsistent experiences across web and mobile impact usability.
At the same time, passwords expose organizations to phishing, credential theft, and account takeover.
Modern authentication approaches help organizations improve security and user experience while supporting scale.
Transform customer login with FIDO authentication and passkeys
Passkeys replace passwords with a simpler, more secure authentication method.
Built on FIDO standards, passkeys eliminate shared secrets and are inherently resistant to phishing and credential theft. They enable fast, seamless authentication across web and mobile using device-based authentication.
By removing passwords, organizations can reduce login friction, lower abandonment, and strengthen protection against account takeover.
Upgrade to passwordless customer authentication with OneSpan
Digipass® S3 Authentication Software enables organizations to deploy strong customer authentication using passkeys at scale.
Unlike basic passwordless solutions, Digipass S3 Authentication Software is designed for real-world customer environments. It supports:
- Synced and device-bound passkeys
- Adaptive authentication based on authenticator and risk
- Flexible deployment across cloud and on-premises environments
Organizations can modernize authentication without disrupting existing customer journeys, while improving sign-on success rates, reducing operational costs, and strengthening protection against account takeover and fraud.
Key customer authentication capabilities
Enterprise-grade scalability
Support millions of authentication events, where even small friction can lead to large drop-off at scale.
Phishing-resistant authentication
Use passkeys built on FIDO standards to eliminate shared secrets and protect against phishing and credential theft.
Multi-channel support
Deliver consistent authentication experiences across web and mobile by reducing friction and improving sign-on success.
Flexible deployment
Support cloud, on-premises, and hybrid environments to meet enterprise and regulatory requirements.
Key customer authentication capabilities
Enterprise-grade scalability
Support millions of authentication events, where even small friction can lead to large drop-off at scale.
Phishing-resistant authentication
Use passkeys built on FIDO standards to eliminate shared secrets and protect against phishing and credential theft.
Multi-channel support
Deliver consistent authentication experiences across web and mobile by reducing friction and improving sign-on success.
Flexible deployment
Support cloud, on-premises, and hybrid environments to meet enterprise and regulatory requirements.
Products
Digipass® S3 Authentication Software
Orchestrates passkey-based authentication across customer journeys with adaptive policies, scalable deployment, and seamless user experiences
Digipass® FIDO2 security keys
Provides high-assurance, phishing-resistant authentication for scenarios requiring strong device-bound credentials
What our customers are saying
What the market is saying
GARTNER®
“Seventy-two percent of Gartner’s authentication-related inquiries in 2025 were about passwordless authentication.”
Start Your Passwordless Implementation Now, Paul Rabinovich, 24 February 2026. GARTNER is a registered trademark and service mark of Gartner, Inc. and/or its affiliates in the U.S. and internationally and is used herein with permission. All rights reserved.
KuppingerCole
“OneSpan's long history in financial-grade authentication makes the platform applicable to sectors that require higher assurance levels and protection against fraud or account compromise.”
KuppingerCole Leadership Compass 2026: Passwordless Authentication for Enterprises
Resources
Passwordless customer authentication FAQ
Passwordless customer authentication is a login approach that lets customers access their accounts without relying on traditional passwords. Instead, it uses modern authentication methods such as FIDO‑based authentication and passkeys to securely verify a user’s identity.
Passkeys are fundamentally different from both passwords and SMS-OTP because they rely on public‑key cryptography rather than shared secrets, making them resistant to phishing, credential theft, and intercept attacks, unlike SMS-OTPs or static passwords.
Yes, passkeys work seamlessly on both web and mobile. They let users sign in easily across devices and platforms, delivering a fast, secure, and password-free experience wherever they are.
Digipass® S3 Authentication Software and Digipass® FIDO2 security keys support passwordless customer authentication, delivering fast, phishing-resistant login experiences that reduce friction, lower risk, and improve sign-on success.
Learn more about passwordless customer authentication methods
