Enterprise, Mid-Sized and Small Businesses Recognize eSignLive with Highest Satisfaction Rankings for the Fifth Consecutive Time
eSignLive remains a Leader on the G2 Crowd E-Signature Grid report, scores the highest marks in customer satisfaction and Net Promoter Score across all customer segments, and again outranks Adobe Document Cloud and DocuSign (MONTREAL) – December 10, 2015 – Silanis Technology, a VASCO company, has had its cloud e-signature solution, eSignLive, named a Leader for the fifth consecutive time by business software user review platform G2 Crowd. G2 Crowd leverages its 48,400 user reviews read by nearly 400,000 software buyers each month to help them make better purchasing decisions. In the “Grid for E-Signature, Winter 2016” eSignLive continues to lead against Adobe Document Cloud and DocuSign in customer satisfaction across small business, mid-market and enterprise organizations. eSignLive has also achieved a Net Promoter Score (NPS) of 85 – a metric that measures customers’ likeliness to recommend the product to a friend or colleague – earning the highest NPS across all e-signature Leaders. “Customer satisfaction is paramount to everything we do, so it’s great to see our customers recognize that commitment in their G2 Crowd reviews,” said Silanis Technology President Tommy Petrogiannis. The e-signature market has seen much consolidation in recent years, most recently with Silanis Technology’s acquisition by VASCO Data Security. Fueled by the growth of global e-signature adoption, reports like those from G2 Crowd fulfil the need for unbiased, peer-to-peer reviews of the changing enterprise technology landscape. As in past reports, eSignLive was the only Leader to earn top marks across multiple categories, and received the following scores:
- eSignLive earned 4.7 out of 5 stars;
- 96 percent of customers believe eSignLive is easy to do business with;
- 94 percent of customers would recommend eSignLive.
-30-Media contact: Sarah Hanel Silanis Technology 250-216-1762 [email protected]