Introduction
OneSpan Inc. and its affiliated entities (referred to in this Cookie Statement as “OneSpan”, “we”, “us”, or “our”) use cookies and similar tracking technologies on the onespan.com website and on related OneSpan webpages, mobile applications, and portals that are located on or accessible through the onespan.com domain (together, the “Sites”).
Cookies and similar technologies are used to ensure the proper functioning of the Sites, to recognize users, to respond effectively to user requests, and to enhance the overall user experience. In particular, OneSpan uses cookies to keep track of the products and services requested by users, to facilitate the downloading and uploading of documents and other materials, to personalize content and display, to perform standard Site traffic and usage analysis, and to improve the quality, performance, and usability of the Sites.
The Sites use cookies and comparable technologies—such as web beacons, tags, pixels, and remarketing tools—to enable core functionality, analyze usage, personalize content, and support marketing activities, in accordance with applicable data protection laws. These technologies may collect technical identifiers and usage-related information, including IP addresses, browser and device information, navigation data, user preferences, and, where applicable, account-related information.
OneSpan may also use remarketing tags, web beacons, and similar technologies to analyze Site usage and, where permitted by law, to reach previous visitors with relevant communications. Any introduction of new cookies or passive tracking technologies will be carried out in accordance with applicable legal requirements, including consent obligations where required.
You are encouraged to read this Cookie Statement carefully to understand how cookies and similar technologies are used when you visit or interact with the Sites. For general information about cookies and online privacy, you may also consult external resources such as http://www.allaboutcookies.org and http://www.youronlinechoices.eu.
OneSpan may update this Cookie Statement from time to time to reflect changes in applicable legislation, regulatory guidance, technologies, or the functionality of the Sites. As the Sites evolve and new tools or applications are introduced, it may become necessary to collect or use information in new ways. Where legally required, OneSpan will inform users of material changes and seek consent where applicable.
Related Data Protection Documents
This Cookie Statement should be read together with the relevant data protection documents, such as the OneSpan Corporate Data Protection Notice, available for review on the OneSpan Privacy Center at https://www.onespan.com/privacy-center (the “Corporate Data Protection Notice”). While this Cookie Statement explains how cookies and similar technologies are used on the Sites, the Privacy Statement describes how OneSpan collects, uses, shares, and otherwise processes Personal Data obtained through the Sites and other interactions.
Cookies
What are Cookies?
A cookie is a small text file that is stored on your computer, tablet, or mobile device when you visit a website. Cookies are placed by the website’s server or, in some cases, by trusted partners of that website, and are stored in your browser’s designated storage folder.
Each server can read only the cookies that it has placed, which helps ensure that cookie data is not freely accessible across different websites. Cookies are designed to make interactions with websites faster, smoother, and more user-friendly. They support navigation, help remember user preferences such as language or login details, and reduce the need to re-enter the same information on subsequent visits, thereby improving the overall browsing experience.
You will find here a list of the Cookies we use with their function.
Cookies Origins
| Cookie Origin | Description | Management |
|---|---|---|
| First-party Cookies | Cookies created and placed directly by OneSpan, specific to our Sites | Managed by OneSpan |
| Third-party Cookies | Cookies placed by external parties (e.g., social media, advertisers) during your visit to our Sites | Managed by third parties; OneSpan ensures controlled placement |
Types of Cookies Used by OneSpan
OneSpan uses Cookies to provide a better, personalized user experience and to optimize website performance.
| Cookie Type | Purpose | Consent Required |
|---|---|---|
| Necessary Cookies | Essential for website functionality: navigation, form submission, browser settings, load balancing, optimal video display | No (cannot be disabled) |
| Functional Cookies | Enhance user experience: remember language preferences, business type, and personalization settings | Yes |
| Performance Cookies | Collect anonymous usage statistics: visitor counts, popular pages, navigation patterns, site performance reporting | Yes |
| Advertisement Cookies | Track browsing behavior to build user profiles for displaying interest-based advertisements | Yes |
| Recommendation Cookies | Analyze usage patterns to provide personalized content recommendations and avoid repeated suggestions | Yes |
| Social Media Cookies | Enable integration with social networks (Facebook, LinkedIn, Twitter, YouTube) for content sharing and embedded elements | Yes |
Cookie Duration
| Duration Type | Description | Storage Period |
|---|---|---|
| Temporary (Session) Cookies | Stored temporarily in your browser; deleted when you close the browser or application | Until browser/app closure |
| Permanent (Persistent) Cookies | Remain on your device after closing the browser; used to recognize returning visitors | Until predefined expiry date, replacement, or manual deletion |
Third-party Cookie Providers
OneSpan uses the following third-party services that may place Cookies on our Sites:
| Provider | Purpose | Privacy Policy |
|---|---|---|
| Google Analytics | Site traffic monitoring (visitor numbers, pages visited, time spent) | google.com/intl/en/policies/ |
| Marketo | Marketing automation and analytics | documents.marketo.com/legal/privacy/ |
| Eloqua | Market research, revenue tracking, site functionality | oracle.com/legal/privacy/ |
| Desk.com | Support assistance on Sites | desk.com/privacy |
You may adjust your browser settings to block third-party Cookies. This may affect the functionality of some parts of our Sites.
Third-party Web Analytics Tools
OneSpan employs the following third-party tools and tracking technologies for marketing activities. Each tool includes links to respective Privacy Policies and opt-out options.
| Tool | Provider | Purpose | Opt-out / Settings |
|---|---|---|---|
| Google Ads & DoubleClick | Advertising analytics and administration | google.com/settings/ads/onweb or install Google's opt-out plugin | |
| Google Analytics | Analyses web traffic across multiple devices | tools.google.com/dlpage/gaoptout | |
| Twitter Universal Tag | Conversion analytics for marketing campaigns | support.twitter.com/articles/20170405 | |
| Demandbase Website Platform | Demandbase | Analytics of user interactions using cookies and web beacons | company-target.com/opt-out or aboutads.info/choices |
| Yahoo Gemini | Yahoo | Digital advertising using web beacons and persistent cookies | aim.yahoo.com/aim/us/en/optout |
| LinkedIn Marketing Solutions | Deploys advertisements to customers | Adjust via LinkedIn account ad preferences | |
| Marketo Social Marketing | Marketo | Behavioral advertising analytics | Contact Marketo or adjust browser settings |
| Marketo Munchkin Cookie | Marketo | Email and marketing activity analytics | Contact Marketo or adjust browser settings |
| Alexa Tools | Amazon | Site analytics using web beacons, cookies, and pixels | Disable via Amazon account Options Menu |
| AddThis Tools | AddThis | Targeted advertising using cookies and pixels | addthis.com/privacy/opt-out or aboutads.info/choices (US) or youronlinechoices.eu (EU) |
| One by AOL | AOL | Site usage and traffic analytics | youronlinechoices.com/opt-out-interface |
| Bing Ads | Microsoft | Site usage data and analytics | choice.microsoft.com/en-US/opt-out |
| Facebook Tag API & Custom Audience Pixel | Data analytics and advertising interaction | facebook.com/about/ads/ |
Website protection and passive data collection
To protect the security, availability, and performance of its online services, Cloudflare is used to safeguard the following OneSpan websites:
- the corporate website: www.onespan.com;
- the community portal: community.onespan.com; and
- the customer portal: cp.onespan.com.
In addition, OneSpan and its third-party service providers use passive data collection technologies to support the operation, security, and analysis of the Sites. These technologies include cookies, web beacons, tags, pixels, and other similar tracking tools.
These technologies are used for purposes such as remembering Site preferences, tracking device and usage data, managing activity across devices, analyzing Site traffic, and recording how visitors enter, navigate through, and leave pages on the Sites. You can accept or decline cookies through your browser settings. The “Help” or support section of your web browser provides information on how to modify cookie and tracking preferences. Please note that disabling or declining cookies may limit the availability of certain features, including the ability to log in to parts of the Sites.
Embedded YouTube videos
The Sites may contain links to or embedded videos provided by YouTube LLC (901 Cherry Ave, San Bruno, CA 94066, USA). When you activate a video on the Sites, a direct connection is established between your browser and YouTube’s servers. As a result, YouTube receives information that you have visited the relevant page on the Sites, together with your IP address. When you click on a video link, your IP address is forwarded to YouTube.
OneSpan, as the provider of the Sites, does not control and is not aware of the specific content of the data transmitted to YouTube or how YouTube further uses such data. For more information on YouTube’s data processing practices, please consult the YouTube Privacy Statement available at www.youtube.com.
Social Media Cookies
Social Media Cookies are used to enable the integration of social networking sites on our websites. Our Sites may contain embedded elements from third parties. This may be content stored with another party but displayed on, in or via our Sites. In addition, OneSpan content can be shared by using buttons on our Sites that link to social networking sites such as Facebook, Google+, YouTube, LinkedIn and Twitter. These third parties may place Cookies on our Sites in order to collect data. We ourselves have no influence on what those social networking sites do with their Cookies. For more information about these Cookies, we refer you to the statements that these third parties provide on their own websites. Please note that these statements may change from time to time.
User profile, preferences, and opt-out
Certain areas of the Sites may require you to create a user account or maintain a user profile to access specific content, download materials, or participate in OneSpan programs. Where a user account is established, cookies and similar technologies may be used to:
- Recognize authenticated users and maintain secure login sessions;
- Remember user preferences and settings associated with the account;
- Facilitate navigation between different areas of the Sites;
- Enable access to related OneSpan portals where technically integrated.
These cookies may store a unique identifier linked to your device and, where applicable, account-related information necessary for authentication and session management. Passwords are not stored in readable form in cookies.
Where you have provided consent to receive marketing communications, cookies and tracking technologies may be used to support communication preferences, measure engagement with communications, and tailor content displayed on the Sites.
You may manage your communication preferences at any time through the available Preference Center (where applicable), by using the unsubscribe link included in marketing communications, or by contacting OneSpan at [email protected].
Remarketing tags and similar technologies
OneSpan may use remarketing tags, web beacons, pixels, and similar technologies in conjunction with cookies to understand user interactions with the Sites and, where permitted by law, to deliver relevant communications or advertising to previous visitors. The use of such technologies is subject to applicable data protection laws and consent requirements where applicable.
Log files and similar technologies
IP addresses, server logs, and related technical data may be collected automatically to maintain the security, availability, and performance of the Sites, to diagnose technical issues, and to generate aggregated usage statistics. Such processing is carried out in accordance with applicable data protection laws and as further described in the Corporate Data Protection Notice.
Managing your Cookie Settings, Do Not Track Signals and Consent
Consent
When you visit OneSpan’s Sites, cookies and similar technologies are used in accordance with Applicable Data Protection Laws. The use of cookies is governed by your consent choices and by the nature of the cookies involved.
Necessary and functional cookies are essential for the proper operation, security, and stability of the Sites. These cookies do not require your consent and cannot be disabled through the cookie settings, as they are used to protect the legitimate interests of OneSpan.
All other cookies, including performance, advertisement, recommendation, and social media cookies, are used only with your prior consent. These cookies support purposes such as analyzing Site usage, improving the user experience, delivering personalized content, and supporting marketing activities. Consent for these cookies is requested through the cookie settings displayed when you access the Sites.
You may withdraw or modify your consent at any time by accessing the cookie preferences available on the Sites. In addition, permanent cookies can be deleted at any time through your browser, application, or device settings. Declining or withdrawing consent for optional cookies may affect the quality, personalization, or performance of certain features of the Sites, but it will not prevent you from accessing the Sites.
You can change/withdraw your consent by clicking on
Advertisement Cookies?
If you do not consent to advertisement cookies, you will still see advertisements on the Sites; however, these advertisements will not be tailored to your interests. Personal identification data from your OneSpan profile, such as your name or address, is never used for advertising purposes without your consent.
Social media and third-party content
The Sites may include embedded content or sharing buttons linking to third-party social media platforms, such as Facebook, LinkedIn, Twitter, YouTube, and Google+. These third parties may place their own cookies or similar technologies on your device. OneSpan does not control these cookies or the data processing carried out by such third parties. You are encouraged to consult the privacy and cookie statements of the relevant platforms for further information.
How to manage or disable cookies
You can manage, restrict, or disable cookies and similar technologies through your internet browser settings and, where available, through relevant opt-out or preference tools. You may also manage interest-based advertising preferences through industry opt-out mechanisms such as:
- www.aboutads.info/choices (United States)
- www.youronlinechoices.eu (European Union)
To ensure a smooth and fully functional experience on the Sites, it is generally advisable to allow cookies on your computer, tablet, or mobile device. If cookies are disabled, certain features or functionalities of the Sites may not operate correctly or may be unavailable.
Most browsers allow you to accept, reject, or delete cookies through the “options” or “preferences” menu and to configure notifications when cookies are set or accessed. For detailed instructions, please consult the “help” or support function of your browser. If you block all cookies, including those that are strictly necessary, you may be unable to access all or parts of the Sites.
Unless you have configured your browser to refuse cookies, cookies will be placed on your device when you visit the Sites. More detailed information about the types of cookies used and their specific purposes is available in OneSpan’s Cookie Statement.
Do not track signals
In addition to managing cookies through your browser settings, some web browsers offer a “Do Not Track” (DNT) setting. Please note that a DNT signal is different from disabling or rejecting cookies through your browser or cookie preferences, as browsers with DNT enabled may still accept cookies.
At this time, OneSpan does not respond to web browser “Do Not Track” signals. You are therefore encouraged to manage your cookie preferences directly through the cookie settings on the Sites and through your browser controls. For further information on how cookies and Personal Data are processed, please consult this Cookie Statement and the Corporate Data Protection Notice.
Who can I contact if I have further questions or complaints about Cookies?
The most recent version of this Cookie Statement is always available on the Sites. If, after reviewing this statement, you have any questions or comments regarding the use of cookies or similar technologies, you may contact OneSpan by email at [email protected].
The same contact point may also be used for any privacy-related questions, concerns, or requests, including requests to exercise your data protection rights. In such cases, your inquiry will be handled by or on behalf of OneSpan’s Data Protection Officer.
For more detailed information about your rights as a Data Subject, as well as additional contact details and guidance on how to reach OneSpan, please consult the Corporate Data Protection Notice.