Improve Customer Experience with Intelligent Adaptive Authentication


Banks, lenders and other financial service organizations are facing significant pressure to mitigate fraud; unfortunately, there’s a misconception around adding security layers and the impact that it could have on the customer experience. One powerful solution to this dilemma is intelligent adaptive authentication, which can analyze vast and disparate data to make real-time decisions about the precise level of security to apply to each consumer’s unique interaction.

In this one-hour webinar, Julie Conroy, research director for Aite Group, and OneSpan will discuss the evolution of intelligent adaptive authentication, how the technology works, and how banks can use intelligent adaptive authentication to support growth, retain customers and drive down fraud—all while improving the customer experience with frictionless interactions.

Watch this on demand webinar by filling out the registration form.


  • Tim Bedard, Director of Product Marketing, OneSpan
  • Julie Conroy, Research Director, Retail Banking, Aite Group
  • Mike Sisk, Contributing Editor, American Banker