In times of crisis, people rely more than ever on online banking portals, mobile apps, and other remote banking channels – even for interactions that would traditionally involve a visit to the branch or a face-to-face meeting.
The challenge many financial institutions now face is that while some processes have been digitized, many others are not yet automated end-to-end and still require manual, paper-based processing.
During the webinar, we review the main processes where digitization makes it easier for customers to interact remotely with their trusted financial services representatives.
Watch this joint webinar of Maxut Consulting and OneSpan and learn:
- Which main processes to focus on to facilitate digitization
- How digitization can improve customer experience without compromising security
- How these processes simplify remote interaction between customers and financial institutions
Watch webinar and discover the main processes in which digitization facilitates remote interaction between customers and the financial institutions.