Montreal, QC, September 1, 2010 - Silanis Technology today announced that the Horton Group – a privately held insurance brokerage firm in the U.S., will use Silanis’ e-SignLive with IBM LotusLive to train employees on the company’s privacy policies for protecting customer data.
“The insurance business is based on trust, and trust can easily be broken if customer health records, medical and treatment history, and other personal information lands accidentally or intentionally in the wrong hands,” said Kevin Palmer, Corporate Attorney, Vice-President and Privacy Officer at the Horton Group.
“That’s why, as an insurance broker that strives to provide best-in-class products and services, we take our customers’ privacy very seriously at the Horton Group,” continued Palmer. “e-SignLive and LotusLive will enable us to deliver timely training to our new hires and existing employees, and quickly respond to any changes in regulations governing consumer privacy.”
Prior to subscribing to the integrated e-SignLive and LotusLive cloud services from Silanis and IBM, Palmer travelled to individual offices to give a live two-hour training presentation requiring hours of preparation and travelling on his part.
On-site training also required the Operations Department to coordinate associates’ availabilities and schedules, and required the Information Technology Department to set up the required computer, audio/visual equipment, and Web conferencing capabilities at each office to enable employees travelling on business to participate.
Moreover, Palmer will be able to remotely monitor which employees have opened the document, how long they spent reading it, and who has acknowledged that they have understood and agreed to the terms. e-SignLive both provides visibility into live web processes, and records them to create stronger audit trail information and legal evidence than possible with paper.
“We selected the e-SignLive and LotusLive service because it reduces resource costs and produces a strong audit trail, without getting other departments and associates involved,” said Palmer. “We are also very pleased that the cloud service is a fraction of the cost of the other e-delivery solutions we were evaluating.”
Silanis Technology Inc. is the leading provider of Electronic Signature Process Management solutions. The world’s largest insurance and financial services companies, major government agencies, integrators and service providers depend on Silanis to accelerate business transactions and reduce costs while improving compliance with legal and regulatory requirements. The company’s electronic signature platform, ApproveIt®, is an enterprise-class e-signature process management solution that transforms paper-based business transactions to all-electronic, Web-based processes for e-commerce and e-government.
About The Horton Group
The Horton Group has been a leader in insurance brokerage and risk management for close to 40 years. The Horton Group was formed in 1971 as a single location, eight-person insurance agency. Today, the company has grown to a nationally recognized insurance broker with more than 300 insurance professionals located in 13 offices throughout five states and two countries. The Horton Group ranks as one of the 50 largest insurance brokers in the country (as ranked by Crain’s Business Insurance).