eSignLive Removes Last Barrier to the Virtual Branch with “Use Your Own Device” Mobile Signing Technology
(MONTREAL) – September 23, 2014 – As one of 70 companies selected for FinovateFall 2014, Silanis Technology will unveil its revolutionary new Use Your Own Device (UYOD) capability available through its cloud e-signature solution e-SignLive™ at the event. This new functionality removes the last barrier to the virtual bank by transforming the customer’s touchscreen phone or tablet into a signature capture device. While the promise of a virtual bank has been forthcoming for years, it was previously out of reach considering a significant volume of transactions require handwritten signatures, including bank, investment and securities account openings, as well as credit card applications. Financial organizations have made great strides, taking into account that e-signature use is already widespread in the industry, however until now, customers have had to enter a branch to manually sign paperwork or e-sign on a signature tablet. With the Use Your Own Device functionality, the customer can hand-sign documents anywhere, any time, on their own device without downloading any app or plug-in. The onboarding process is completed entirely through a web browser, in minutes, in a secure and compliant manner. “Use Your Own Device is the first-of-its-kind to allow banks to take the branch from brick and mortar to anywhere,” says Tommy Petrogiannis, CEO and co-founder of Silanis Technology. “By leveraging the most powerful device available – a person’s own mobile phone – customers can open an account at Starbucks, at the airport or in the comfort of their own home. And even more, with 100 percent of documents and data available electronically, the volume of e-transactions across financial institutions has climbed into the hundreds of millions annually, opening up an opportunity for detailed insight into customer behavior patterns and ultimately opportunities for selective marketing." According to a recent report by Alix Partners, of the customers that switched banks last year, 60 percent said mobile was important or extremely important in the decision. Further data indicates that mobile and online users engage with banking services 29 times a month versus branch customers who engage two times a month. This confirms that banks that offer customers the ability to e-sign personal or business onboarding documents from their own device gain a coveted advantage in attracting and retaining highly engaged customers. With the trend to become more digital accelerating, the Use Your Own Device functionality enables banks to meet customer expectations for a faster, more convenient and more personalized online experience. With a top global bank already rolling out the technology, this innovative approach to industry challenges is poised to take off. Those interested in learning more can visit https://www.silanis.com/e-signlive-use-your-own-device.
About Silanis Technology Businesses of all sizes choose Silanis Technology when electronic signatures matter. With more than 600 million documents processed every year, e-SignLive™ is the most widely used e-signature solution around the world. Thousands of organizations, big and small, including the leading banks, insurers, credit providers, pharmaceutical and government agencies trust e-SignLive as their platform to make business digital. On premise or in the cloud, e-SignLive delivers the best customer experience while improving legal and regulatory compliance.