Auto-Owners Insurance Empowers Agent Community, Integrates eSignLive Cloud E-Signatures

February 13, 2015

Insurer chooses to integrate e-signatures to enable faster quote-to-issue and facilitate ease of doing business for agents and their clients
(MONTREAL) – February 13, 2015 – e-SignLive™ by Silanis, a leading e-signature choice for business, today announced that Auto-Owners Insurance, a leading property and casualty (P&C) insurer in the U.S., will be offering the e-SignLive™ cloud e-signature signing service to support its independent agents. The company will soon begin to offer e-signatures through its agency portal for various insurance documents including P&C new business applications for personal and commercial automobile. Auto-Owners had heard from its nearly 39,000-strong independent agent community that the need for e-signatures was great, as agents were looking for a way to complete business electronically and offer a better customer experience for their clients. The introduction of e-signature capability will reduce time to close business while assisting with compliance requirements. “Agents live in the same communities as their clients, and they are looking for ways to improve the process without losing the face-to-face interaction and relationship building,” said Tommy Petrogiannis, CEO and co-founder of Silanis Technology. “Using e-signatures, agents can offer customers the speed and convenience of completing the insurance policy electronically in one session, while maintaining the role of trusted advisor.” Other factors contributing to Auto-Owners decision to add e-signatures included:

  • The company’s interest in being responsive to its agent community and the growing demand for e-signature capability on tablets and laptops;
  • The agent community was familiar with e-signature technology and end-to-end digital processes, as many already use e-signatures in their personal lives;
  • e-SignLive™ offered the flexibility to start with a cloud signing service to get up and running quickly, and migrate on-premises at a later point, if needed.

“We chose e-SignLive™ because it is an e-signature market leader in P&C insurance,” said Jim Schumacher, senior vice president of information systems and technology at Auto-Owners. “The flexibility of the solution allows us to keep our own branding, while the solution’s ability to capture both document and process evidence for every signature was a strong differentiator for our needs.” Auto-Owners is targeting the summer of 2015 for a pilot implementation before rolling out the e-signature service across the U.S.

About Auto-Owners Insurance
Auto-Owners, a Fortune 500 Company, provides a range of personal and commercial property/casualty and life insurance products with over 5.1 million policies in force. Operating subsidiaries include Auto-Owners Life Insurance Company, Home-Owners Insurance Company, Owners Insurance Company, Property-Owners Insurance Company and  Southern-Owners Insurance Company. Established in 1916, the company operates in 26 states and is represented by more than 6,100 independent agencies.

About e-SignLive™ by Silanis
Businesses of all sizes choose e-SignLive™ by Silanis when electronic signatures matter. With more than 600 million documents processed every year, e-SignLive™ is the most widely used e-signature solution around the world. Thousands of organizations, big and small, including the leading banks, insurers, credit providers, pharmaceutical and government agencies trust e-SignLive as their platform to make business digital. On premises or in the cloud, e-SignLive™ delivers the best customer experience while improving legal and regulatory compliance.