Catch document issues before they slow down the agreement process. See how OneSpan Sign's NIGO Document Validation capability helps identify missing, incorrect, outdated, and potentially altered documents earlier, reducing manual review, minimizing follow-up, and keeping agreements moving forward.
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Getting a loan agreement signed is only part of moving the loan forward.
An expired ID. An outdated bank statement. Information that doesn’t match. These issues can leave documents Not in Good Order, creating more review, more customer follow-up, and more waiting.
What if you could prevent NIGO before it happens?
OneSpan Sign's NIGO Document Validation helps identify document issues earlier while keeping your team in control.
Maya has found her new home and is now applying for a mortgage.
But document issues can create delays, slowing the application when timing matters most.
With OneSpan's NIGO Document Validation, documents are uploaded directly within the agreement workflow and checked immediately.
Applicants are immediately alerted to what needs attention and can correct a document before submitting their application.
Maya sees that a bill type is incorrect, so she can quickly upload another document that meets the criteria.
Leo, who manages Maya’s application, can quickly see what was accepted and what needs further review.
One of Maya’s bank statements falls outside the required date range. Leo requests a replacement, with the reason already included.
No emails. No retyping errors. The follow-up stays within the agreement workflow.
Maya knows exactly what to provide and resubmits the document in the same experience.
With the issue resolved, Maya signs. The loan file is complete and ready for underwriting.
Maya is one step closer to her new home.
Loan officers have complete visibility into all document reviews, including their status through a NIGO dashboard.
If a document shows signs of potential alteration, NIGO Tamper Checks flag it for further review.
Issues caught earlier.
Less manual follow-up.
Agreements moving forward.
OneSpan Digital Agreements. Beyond eSignature.
Ready to keep agreements moving forward?