April 10-12, 2024 | Four Seasons | Austin, TX | Register today!
Join us at Innovate ‘24 hosted by Smart Communications
Welcome to Innovate 24 – OneSpan is thrilled to invite you to join us at Innovate ‘24 hosted by Smart Communications. We are excited to introduce our Field CTO Will LaSala who will be taking the main stage on Day 3 to discuss the importance of Balancing CX and Security to Restore Trust in Omnichannel Customer Conversations. If you’re planning to attend and looking to enhance your eSignature workflows, schedule a one-on-one meeting with one of our digital agreements experts and explore how OneSpan can tailor solutions to meet your specific needs.
Balancing CX and Security to Restore Trust in Omnichannel Customer Conversations | April 12 | 9:45AM
To achieve the customer conversations of tomorrow, the most critical digital transformation challenges must be addressed today. Whether these customer conversations are small or substantial, the balance of security and customer experience must take center stage. To maintain security, while enhancing two-way conversations - forms and digital agreements are evolving to deliver omnichannel experiences, backed by digital identity and legal enforceability.
Speaker: Will Lasala, Field CTO, OneSpan
Will joined the company in 2001 and brings over 25 years of software and cybersecurity experience. Since joining OneSpan, Will has been involved in all aspects of product implementation and market direction within financial institutions as well as top Fortune 500 organizations for enterprise security, healthcare, U.S. government, online gaming and mobile application development. Will currently empowers the markets and OneSpan’s largest clients with direct communication of new products and features and security changes. Prior to joining OneSpan, he worked as a Sr. Systems Engineer and Developer for a consulting firm in New England. Will also previously spent eight years as CTO at a prominent Internet Service Provider in New England. A security evangelist on mobile application development and authentication, Will is frequently quoted in the media and a frequent speaker at industry events.