How to Ensure High Consumer Adoption of Electronic Transactions Across All Channels using E-Signature Process Management
Silanis Explains the Unique Execution Features of ApproveIt Web Server
Montreal, QC, August 27, 2009 - Silanis Technology, the leader in electronic signatures, today invited line-of-business, e-commerce and operations managers to view a demonstration of how the company’s next-generation, e-signature process management solution can be scaled across all sales and service channels to enable straight-through processing, while ensuring a seamless customer experience to increase pull-through rates. The demonstration, available at http://www.silanis.com/support/download-a-demo/approveit-web-server-demo.html, illustrates how ApproveIt Web Server provides flexible options for deploying e-signatures and e-transactions over the web, in the retail branch and at the call center. “The requirements needed to execute transactions electronically can differ greatly depending on the sales or service channel,” said Tommy Petrogiannis, President and Co-Founder of Silanis Technology. “Moreover, the need to make electronic signing easier and more convenient for customers than paper-based signing is critical for ensuring high user adoption and reducing drop-off rates.” Adding complexity to the requirements is the expectation of consumers to be serviced across multiple channels in support of the same transaction. Organizations that enable customers or citizens to start a transaction in a retail branch and then complete it over the web from the convenience of their home while being supported by a call center – will have a clear advantage over its competitors. “A one-size-fits-all electronic signature solution cannot support the diverse requirements of today’s cross-channel, transaction processes,” added Petrogiannis. During the demonstration, organizations will discover how ApproveIt Web Server:
- Captures user authentication data, while balancing security and usability requirements
- Enables documents and disclosures to be presented, signed and accepted directly within a web browser without the need for special software
- Supports hybrid electronic and paper processing for customer-facing environments
- Provides a flexible, enterprise solution for scaling e-signing and e-transactions across all lines-of-business, products and channels
- And more