Lake of the Woods Insurance Adds Efficiencies and Convenience with eSignLive E-Signatures
(TORONTO) – October 1, 2015 – e-SignLive™ by Silanis, the e-signature choice for business, today announced that Lake of the Woods Insurance (LOTWI), a team of locally owned and operated risk management specialists, have added e-SignLive e-signatures into every aspect of their document management process easily with minimal integration. In a recent webcast, LOTWI discussed how prior to implementing e-signatures, its staff spent much of their time chasing paperwork across the insurer’s geographically wide customer base, as well as ensuring documents were in good order. Since the addition of e-signatures, LOTWI has been able to automate workflows, enabling the completion of paperwork in a matter of minutes and 100 percent correctly, as well as add efficiencies by automating previously manual tasks. “We are committed to leveraging technology to help deliver a better experience for our customers,” said Tracy McDonald, CEO of Lake of the Woods Insurance. “By implementing e-SignLive, we are now e-signing all new business and have the flexibility to support our processes and needs as we expand the use of this technology across the organization.” The brokerage initially added e-signatures to its online processes to save customers from having to come in to a branch or needing a broker to drive out to meet a client. The success was so great, LOTWI has now implemented e-signatures across the organization, from new business and policy changes, to endorsements and human resources onboarding. For the insurer, the benefits of e-signature technology extend beyond its ability to offer an improved customer service. By adopting technologies such as e-signatures, organizations can strengthen compliance and security while also increasing efficiency and customer service. This compliance benefit is a main reason LOTWI now offers e-signing even to those customers it does business with in-person. “We’re seeing a trend in regulated industries, with organizations deploying e-signatures in one line of business and then expanding to additional ones because e-SignLive is so flexible – it can be used in the simplest to the most complex use cases, regardless of requirements or delivery channel,” said e-SignLive CEO Tommy Petrogiannis. “In fact, we’ve seen our customers grow their use of e-SignLive by an average of 15 percent every year – that’s a big testament to how easy it is to implement our e-signatures.” Thanks to e-SignLive’s partnership with IBAO, Ontario insurance brokers are also embracing e-signatures because the solution meets in-country data residency requirements, and has strong security and enforceability built into the solution. To hear more about how Lake of the Woods Insurance implemented e-SignLive, watch the webcast recording at www.silanis.com/resource-center/broker-panel-discussion-on-e-signatures/. About e-SignLive™ by Silanis Businesses of all sizes choose e-SignLive™ by Silanis when electronic signatures matter. Nearing one billion documents processed each year, e-SignLive is the most widely used e-signature solution in the world and ranked a leader by analyst firms. Organizations of all sizes, including top banks, insurers, credit providers, pharmaceutical and government agencies, trust e-SignLive to run their core business processes and take their businesses digital through innovations in mobile technology, electronic evidence, analytics and personalization. On premises or in the cloud, e-SignLive delivers the best customer experience while providing the strongest legal protection and regulatory compliance. Learn more at www.silanis.com.
-30-Media Contact: Sarah Milner e-SignLive™ by Silanis 250-216-1762 [email protected]