Montreal, QC, August 26 2010 - Insurance providers looking to quickly move to paperless processing of customer transactions now have
a new cloud-based, e-signing service at their disposal, said Silanis Technology - the electronic signature solution provider for 21st Century, Country Financial, Liberty Mutual and other leading carriers
The company today released the
first dedicated e-signing service for the insurance industry. This transaction-based service combines Silanis’ electronic signature enterprise platform with configurable process and web templates that leverage insurance best practices for customer transactions to increase retention.
Designed to provide the fastest integration with insurance and document systems, carriers, brokers and direct marketers can get to market within 30 days with a solution optimized for their unique business process and branding requirements, while limiting the cost to the actual usage by agents and customers.
e-Sign Dedicated Service for Insurance fills a critical void in the marketplace” said Tommy Petrogiannis, CEO and co-founder of Silanis. “It enables insurers to benefit from the speed and economics of the cloud without giving up the flexibility needed to fully integrate e-signing with their core systems and customize the process to ensure the most seamless agent and customer experience.”
Unlike Software-as-a-Service (SaaS) offerings that force insurers to share a ‘one-size-fits-all’ e-signing process, Silanis’ service runs on the cloud with a unique instance of the software. This enables insurers to match the e-signing process to their business requirements and tailor the look and feel to match their website which has proven to increase user adoption.
Leveraging Silanis’ 10-years of experience implementing electronic signatures at some of the largest P&C and Life carriers, the service equips insurers with everything they need to rapidly demonstrate proof-of-concept, run pilots or fully deploy the service to automate any volume of customer transactions in the agent, call center and web channels, while lowering implementation and compliance risks.
Insurers can easily select from a variety of options to present, sign and securely deliver documents to consumers in compliance with all business, legal and regulatory requirements. The process templates ensure that business rules are enforced throughout the transaction, and that application documents are returned in good order with all the required data, signature, initials, and consent in all the right places.
Silanis’ e-Sign Dedicated Service for Insurance further reduces risk by producing the strongest and most reliable legal evidence and audit trail information in the industry. The entire transaction is recorded and secured using digital signature technology, and can be reproduced from start to finish, including all of the web pages and documents that were presented to customers, and all actions that they took in reviewing and signing the documents. In addition all e-signed documents are distributed in PDF format and secured through digital signature encryption to meet ISO standards for long term archival and security.
Today, Silanis’ solutions are being used by insurers to accelerate time-to-market of e-signatures in new business applications, policy delivery and receipt, beneficiary change requests, power of attorney, medical release forms, consent to privacy and credit reports, and agent contracting and licensing documents.
e-Sign Dedicated Service for Insurance delivers enterprise-class features and insurance best practices packaged up and ready to go,” said Petrogiannis. “What was once only within the reach of large insurers is now available to small and mid-size carriers, agencies and producers.”
Silanis Technology Inc. is the leading provider of Electronic Signature Process Management solutions. The world’s largest insurance and financial services companies, major government agencies, integrators and service providers depend on Silanis to accelerate business transactions and reduce costs while improving compliance with legal and regulatory requirements. The company’s electronic signature platform, ApproveIt®, is an enterprise-class e-signature process management solution that transforms paper-based business transactions to all-electronic, Web-based processes for e-commerce and e-government.