The Challenge
The insurance industry is shifting its business model to digital first. Carriers are moving from limited, multi-channel capabilities to an omni-channel experience where transactions can be completed end-to-end in the customer’s preferred channel. A number of technologies – digital identity verification, e-signature, and risk-based adaptive authentication – can help insurance organizations drive new business growth in their digital and mobile channels.
Successfully navigating the challenges of layering in security technologies to enable a modern but protected experience for policyholders, agents, and the claims department requires innovative solutions paired with the guidance of an experienced partner.
Insurance Onboarding: Transforming the Digital Customer Journey
In this webinar, OneSpan and guest speaker Ellen Carney, Principal Analyst at Forrester Research discuss how insurers should approach key steps that help automate and accelerate the new customer acquisition process.
Our Capabilities
Protect the digital insurance experience
Risk Analytics
As fraud attacks evolve in complexity, speed, and automation, keep up with a sophisticated risk analytics engine that leverages machine learning to detect fraud in real time
E-Signature
Automate your signing workflows and capture customer consent with secure, legally binding e-signatures – in the cloud or on-premises
Digital Identity Verification
Leverage a wide range of digital identity verification services, including ID document capture and facial comparison for new customer acquisition
Trusted Identity Platform
Bring together leading risk analytics, mobile security, and authentication solutions under a single platform. Our scalable platform dramatically simplifies authentication workflows
Intelligent Adaptive Authentication
Intelligent Adaptive Authentication reduces account takeover fraud by leveraging multi-factor authentication (MFA), machine learning-powered risk analytics, and app security
Mobile App Security
Protect users and devices by strengthening your mobile insurance app's resistance to intrusion, tampering, reverse engineering, and malware
What Customers are Saying
We chose a solution that will not only support our agents and customers, but will also give GAINSCO assurance that the functionality can evolve with us in a secure and compliant way as we expand our footprint and grow our business.
We believe that e-Signatures have stronger security than a wet ink signature since the document is more secure and the process is so well recorded.
The flexibility of the [OneSpan Sign] solution allows us to keep our own branding, while its ability to capture both document and process evidence for every signature was a strong differentiator for our needs.
OneSpan has industry knowledge as well as an openness to work with us. Every company has unique needs. They worked closely with us to seamlessly integrate e-signatures into our system.
Partners
Leverage our network of global system integrators, service providers, and technology partners
Why OneSpan
Domain Expertise
Insurance carriers, brokers and agents, and system providers choose OneSpan for our proven e-signature and fraud prevention technologies. We understand the challenges of protecting and enabling the digital customer journey – and provide the technologies and expertise to stay ahead, differentiate, and grow digital channel revenue.
Flexible Solutions and Cloud-based Platform
Our solutions are designed to integrate seamlessly with third-party and in-house systems so you can continue to leverage your existing technology investments while advancing your digital transformation with next generation technologies.
In addition, our solutions are delivered on an open, cloud-based platform that makes it easy to integrate new and existing tools and technologies, to better detect fraud and improve the user experience.
Secure Digital Customer Journeys
We bring together best-in-class security solutions that work together to secure the digital customer journey and mitigate fraud. By establishing trust in digital identities, devices, and transactions, we help you reduce fraud, increase growth, and strengthen compliance as you modernize the customer experience.
Customer Commitment and Support
We’re known for taking a hands-on approach. Customers appreciate our industry-leading post-launch support, where we provide ongoing help to increase efficiency and improve adoption rates.
Insurance carriers around the world use technology from OneSpan
Resources
Case Studies
Analyst Content
Blogs
- NYDFS Cybersecurity Regulation Affects Insurance & Finserv Sectors
- The Digital Life Insurance Application: How Carriers Are Automating the Agent Channel
- Biometric Identity Verification: The Difference Between Facial Recognition and Facial Comparison Technology
- 4 Mobile Challenges that the Insurance Industry Needs to Overcome
