eSignature Solutions for Insurance

Digitize your agreement processes with electronic signatures and smart digital forms to deliver insurance policies and settle claims faster 

Trusted by leading insurers around the world

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As insurance companies, agencies, and brokers strive to improve customer experience, operational efficiency, and regulatory compliance, digital agreement technologies such as an electronic signature solution and smart digital forms will be key components of current and future initiatives. These technologies boost automation, reduce costs incurred by paper, and enable business growth – across the enterprise, geographies, and all channels.

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Case Study

Direct-to-Consumer Car Insurance

This direct-to-consumer insurer saw 23% higher forms completions after replacing DocuSign

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E-Signature Use Cases in Insurance

New Business for Policies and Maintenance

  • Property and casualty policy applications for auto and home insurance
  • Life insurance policy applications 
  • Account and beneficiary changes

Claims Processing and Resolution

  • Claims resolution 
  • Claims benefits
  • Third-party documents (e.g., medical, commercial property, etc.)
  • Account changes

Other Use Cases

  • Hiring and employee onboarding
  • Vendor contracting
  • NDAs and other legal agreements

Our Capabilities

Protect the digital insurance experience

Our area of specialization is in high-volume, consumer-facing transactions that often require implementing tightly integrated workflows. We bring 25 years of experience in the use of electronic signatures to ensure a smooth roll-out and rapid adoption by our insurance customers.

Superior Experience

White-labeling & Branding

Fully brand the signing experience and signature process, including the web pages and emails that signers see, to deliver a trusted experience with high completion rates and retention

Easy to Integrate

ID Verification & Authentication

Protect your high-value agreements with a wide range of signer identification options, so you can authenticate and get documents e-signed with confidence


Live E-Signature

Get documents signed in a live virtual room with built-in videoconferencing and co-browsing to drive up customer engagement for business processes that require human assistance


Detailed Audit Trails

Strong electronic evidence for your signed documents allows your legal and compliance stakeholders to avoid customer disputes and high legal costs 

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The Evolution of Digital Agreements: Trends & Tech Update

Whether issuing a new policy, processing a claim, or adjusting premiums and coverage for renewals, a digitally enhanced journey results in increased completion rates throughout each step of the digital agreement and e-signing process. Industry experts review top digital insurance trends.

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What Customers are Saying

Through our partnership with OneSpan, we are able to deliver our e-sign service and secure digital policy delivery. Generali pioneered the launch of this technology in Greece, and the positive feedback we have received from both customers and brokers, as well as the noticeable business benefits, are key factors in our decision to expand the use of the e-sign service to other products lines as well.

Generali logo

Antonis Apergis

Software Development Assistant Manager

The e-signature functionality is an essential part of the digital flow. If it wasn’t there, it would clearly break the digital flow. That would have a serious impact on the customer experience because with paper, we would not be able to deliver the best experience or value.

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Marc Vaeyendries

Manager, Digital Projects Portfolio

We didn’t realize the impact our DocuSign implementation had on the completion rate, until we implemented OneSpan Sign.

23% Higher Completion Rates

Customer Experience Director

Leading U.S. DTC Insurer

We chose a solution that will not only support our agents and customers, but will also give GAINSCO assurance that the functionality can evolve with us in a secure and compliant way as we expand our footprint and grow our business.

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Andy Jordan

Sr. Vice President, Corporate Marketing & Business Development

We believe that e-Signatures have stronger security than a wet ink signature since the document is more secure and the process is so well recorded.

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Alec Blundell

Vice-president of Individual Life Insurance

The flexibility of the [OneSpan Sign] solution allows us to keep our own branding, while its ability to capture both document and process evidence for every signature was a strong differentiator for our needs.


Jim Schumacher

SVP of Information Systems and Technology

OneSpan has industry knowledge as well as an openness to work with us. Every company has unique needs. They worked closely with us to seamlessly integrate e-signatures into our system.

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Brian Donovan

Agency Automation

Why OneSpan

Superior Experience

Better streamline and automate your agreement workflows and deliver optimal experiences to your customers, insurance agents, and other employees – across channels and devices


Flexible Solutions and Cloud-based Platform

Vendor-independent audit trails that help you deliver legally binding, admissible, and enforceable digital agreements

Global Solution

An enterprise-grade solution that scales across geographies with support for Simple, Advanced, and Qualified E-Signatures, multiple languages, and data centers around the world


Secure Agreements

Bank-grade cloud security, digital signature encryption that guarantees the integrity of your agreements, and strong authentication options

Questions? We’re ready with answers

OneSpan can help your insurance agency or organization move past handwritten signatures to securely digitize the execution and delivery of contracts, insurance documents, and other types of agreements.