Trusted by leading insurers around the world
As insurance companies, agencies, and brokers strive to improve customer experience, operational efficiency, and regulatory compliance, digital agreement technologies such as an electronic signature solution and smart digital forms will be key components of current and future initiatives. These technologies boost automation, reduce costs incurred by paper, and enable business growth – across the enterprise, geographies, and all channels.
Case Study
Direct-to-Consumer Car Insurance
This direct-to-consumer insurer saw 23% higher forms completions after replacing DocuSign
Get the full storyE-Signature Use Cases in Insurance
New Business for Policies and Maintenance
- Property and casualty policy applications for auto and home insurance
- Life insurance policy applications
- Account and beneficiary changes
Claims Processing and Resolution
- Claims resolution
- Claims benefits
- Third-party documents (e.g., medical, commercial property, etc.)
- Account changes
Other Use Cases
- Hiring and employee onboarding
- Vendor contracting
- NDAs and other legal agreements
Our Capabilities
Protect the digital insurance experience
Our area of specialization is in high-volume, consumer-facing transactions that often require implementing tightly integrated workflows. We bring 25 years of experience in the use of electronic signatures to ensure a smooth roll-out and rapid adoption by our insurance customers.
White-labeling & Branding
Fully brand the signing experience and signature process, including the web pages and emails that signers see, to deliver a trusted experience with high completion rates and retention
ID Verification & Authentication
Protect your high-value agreements with a wide range of signer identification options, so you can authenticate and get documents e-signed with confidence
Live E-Signature
Get documents signed in a live virtual room with built-in videoconferencing and co-browsing to drive up customer engagement for business processes that require human assistance
Detailed Audit Trails
Strong electronic evidence for your signed documents allows your legal and compliance stakeholders to avoid customer disputes and high legal costs
Webinar
The Evolution of Digital Agreements: Trends & Tech Update
Whether issuing a new policy, processing a claim, or adjusting premiums and coverage for renewals, a digitally enhanced journey results in increased completion rates throughout each step of the digital agreement and e-signing process. Industry experts review top digital insurance trends.
Watch NowWhat Customers are Saying
Through our partnership with OneSpan, we are able to deliver our e-sign service and secure digital policy delivery. Generali pioneered the launch of this technology in Greece, and the positive feedback we have received from both customers and brokers, as well as the noticeable business benefits, are key factors in our decision to expand the use of the e-sign service to other products lines as well.
The e-signature functionality is an essential part of the digital flow. If it wasn’t there, it would clearly break the digital flow. That would have a serious impact on the customer experience because with paper, we would not be able to deliver the best experience or value.
We didn’t realize the impact our DocuSign implementation had on the completion rate, until we implemented OneSpan Sign.
We chose a solution that will not only support our agents and customers, but will also give GAINSCO assurance that the functionality can evolve with us in a secure and compliant way as we expand our footprint and grow our business.
We believe that e-Signatures have stronger security than a wet ink signature since the document is more secure and the process is so well recorded.
The flexibility of the [OneSpan Sign] solution allows us to keep our own branding, while its ability to capture both document and process evidence for every signature was a strong differentiator for our needs.
OneSpan has industry knowledge as well as an openness to work with us. Every company has unique needs. They worked closely with us to seamlessly integrate e-signatures into our system.
Why OneSpan
Superior Experience
Better streamline and automate your agreement workflows and deliver optimal experiences to your customers, insurance agents, and other employees – across channels and devices
Flexible Solutions and Cloud-based Platform
Vendor-independent audit trails that help you deliver legally binding, admissible, and enforceable digital agreements
Global Solution
An enterprise-grade solution that scales across geographies with support for Simple, Advanced, and Qualified E-Signatures, multiple languages, and data centers around the world
Secure Agreements
Bank-grade cloud security, digital signature encryption that guarantees the integrity of your agreements, and strong authentication options
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