OneSpan Electronic Signature

What is an Electronic Signature?

An electronic signature, or e-signature, is a legal concept, much like its paper equivalent. It is an electronic sound, symbol, or process, attached to or logically associated with a contract or other record and executed or adopted by a person with the intent to sign the record. Electronic signature laws and regulations vary from country to country, but most share the same basic principles around signing documents.

OneSpan Electronic Signature Benefits

Great User Experience

Ensure high user adoption and satisfaction with a seamless, white-labeled e-signing experience with your electronic transactions. Users can even tap-to-sign from their android and iOS mobile devices, mobile phones, or other preferred devices at any time and any place.

Strong Identity Assurance

Offering a broad range of identity verification and authentication options to ensure signers are who they claim to be before providing access to documents.

Deploy Anywhere

A deployment architecture that provides the flexibility to choose how and where you want to deploy the solution – on-premise, public cloud, or private cloud. With data centers in the US, Canada, Europe, and Australia we enable organizations meet data residency requirements with cloud locations across the globe.

Advanced Security

Protect your users and electronic documents against fraud with military-grade digital signature technology and create a high level of security in your digital transactions.

Enhanced Compliance

With the most comprehensive audit trails on the market and the ability to verify the validity of the signed document with one-click verification, One Span Sign electronic signatures enable you to easily prove compliance and deflect legal disputes.

Process Efficiency

Keep transactions completely digital, use contract templates, and apply workflow rules to streamline processes and eliminate risk associated with document errors, such as missing signatures and data.

View all Features See Datasheet

How It Works

An electronic signature solution designed to support all your business needs

See how OneSpan Sign balances ease of use with the highest levels of security and compliance to deliver a risk-free electronic signature solution to automate processes including onboarding, simple internal and B2B document signing needs, and the most complex consumer-facing transactions.

Easy to Integrate

Easily integrate electronic signatures to your website, mobile app, and core systems

Embed e-signing functionality to your business processes and applications using our open REST API and SDKs. Our API and SDKs include everything required to ensure rapid development and deployment such as support for common programming languages, complete documentation, sample code, and more.

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User Experience / White-labeling

Sign anywhere, anytime while keeping the spotlight on your brand

Your brand will be front and center at every customer touchpoint of the signing process and in all your important documents. We let you customize workflows, screens, and email notifications to create a unique and trusted experience while achieving the highest customer adoption and completion rates. Our signing experience is also optimized for desktop and mobile, so your customers can truly eSign from anywhere, anytime, and on any device.

Strong Identity Assurance

Ensure signers are who they claim to be before providing access to your important documents

How sure are you that you are conducting business with the correct individual in an e-signature transaction? OneSpan Sign provides a strong level of identity assurance in real-time, regardless whether the signatory is known or unknown to the organization. Customers can select from a suite of verification and authentication methods to match their use case, including identity verification capabilities, one-time passcodes (OTPs), shared secrets, knowledge-based authentication (KBA), Common Access Cards (CACs), and more.

BDC's Electronic Signature Success Story

Mobile Electronic Signature for Commercial Loans

Learn how BDC integrated electronic signatures into their mobile app to enable entrepreneurs to access loans within 15 minutes.

Read the Case Study

Advanced Security & Compliance

Compliant and secure electronic signature

We deliver document security and integrity by applying a digital signature and tamper seal after each person has signed. Our solution can invalidate documents and signatures if changes are attempted between signers. In addition, we offer the most comprehensive audit trails in the market, allowing you to easily prove compliance and deflect legal disputes.

OneSpan Sign is built on leading infrastructure services and is compliant with ISO/IEC 27001, ISO/IEC 27017, ISO/IEC 27018, SOC2 Type II, HIPAA, FedRAMP, and other stringent requirements and security standards to ensure your documents are kept safe and secure.

Consult E-Signature Legality Guide Read More about Electronic Signature Security

Proven Solution / Experience

Proven electronic signature provider with over 25 years of best-in-class experience

As a pioneer in the electronic signature market, we have broad knowledge of automating complex signing workflows in highly regulated markets. With over 25 years of best-in-class experience, OneSpan Sign is the white-labelled solution behind some of the most well-known brands in the world. We have a team of solutions consultants, technical support, and product experts with deep domain expertise who are wholly committed to your success with OneSpan Sign.

3rd party integrations / partners

Extensive pre-built electronic signature connectors for your everyday business apps

We offer a number of pre-built connectors for third party applications like Salesforce, Pegasystems, Laserfiche, Guidewire, and Box, as well as Microsoft SharePoint and Dynamics 365. With these connectors, we’ve done all the integration work for you – no coding or IT resources necessary to enable digital signing inside the business applications that you know and use every day.

Learn More About Our Connectors

Trusted by some of the world's most trusted and security conscious organizations

OneSpan Sign Electronic Signature FAQ

What is the difference between an electronic signature and a digital signature?

Though related concepts, digital signatures and electronic signatures are different. An electronic signature is a legal concept. Its captures a person’s intent to be legally bound to an agreement or contract.

However, a digital signature refers to encryption/decryption technology within an electronic signature. Based on public-key cryptography, digital signatures secure signed documents and allow one to verify the authenticity of a signed record.

In short, a digital signature cannot capture a person’s intent to sign a document. When used with an electronic signature application, digital signature technology secures the e-signed data.

Are OneSpan Sign electronic signatures secure?

Yes. Security is always top-of-mind at OneSpan.

OneSpan Sign follows a variety of regulatory, industry, and IT standards for security and data protection. In addition, OneSpan Sign meets the compliance standards set by ISO/IEC 27001, ISO/IEC 27017, ISO/IEC 27018, SOC2 Type 2, FedRAMP, HIPAA, Skyhigh Enterprise-Ready, GDPR, and more. Please visit the OneSpan Sign Trust Center for additional information.

How is OneSpan Sign different from other electronic signature vendors?

OneSpan Sign processes the most regulated B2B and customer-facing transactions in the world.
We provide our customers the highest levels of support. The latest electronic signature report from G2 Crowd rates OneSpan Sign with the highest customer satisfaction score in the industry.
Our customers can fully white-label the solution to match their brand, so they can provide a seamless experience for their customers.
We offer the most deployment options – for any project complexity, budget, or size.
Our solution guarantees the integrity of the signed document by tamper sealing it after each person signs to protect you and your customers.
We offer the most flexibility for optimizing electronic signatures to your processes, workflows, channels, devices and signers.

What third-party integrations are available with OneSpan Sign electronic signatures?

To add e-signing workflows to third–party applications such as Salesforce, Salesforce CPQ, Box, SharePoint, Nintex SharePoint, Pega Systems, Laserfiche and Dynamics CRM, as well as industry-specific software solutions, explore our Partners section for a full list of apps and connectors.

For customized e-signature needs and system-to-system integrations, our open API and fully supported SDKs (software development kits) enable developers to add e-signing capabilities to, third party applications, web portals, and legacy and home-grown systems.

What Are Electronic Signatures Used for?

Onboarding and Account Openings
The ability to onboard customers from anywhere, at any time became a competitive advantage in the last several years. Since the release of that report and the implementation of COVID-19 social distancing measures, the need for a remote onboarding and agreement process has grown from a competitive advantage to a business necessity.
Consumer and Commercial Lending
The most common areas for electronic signature in lending are consumer loans, small business loans, and retail finance. Electronic signatures, e-forms, and digital processes are being used online, in the call center, and in the branch to expedite the agreement process.
Wealth Management
Electronic Signatures can shorten the long Wealth Management sales process typically involving multiple meetings and frequent document errors. With electronic signatures, this process can be shortened to just a single session where the paperwork can be processed face-to-face with the customer. However, the wealth management industry is undergoing rapid changes in response to COVID-19. According to an Aite Group survey of wealth management firms in North America, Europe, and Asia, more than half of respondents saw a significant increase in clients requesting digital interactions. Those interactions can be facilitated by electronic signatures.
Residential Mortgage
As more mortgages and refinances move online for increased convenience and speed, electronic signatures are the ideal solution to bring the digital experience into the customer’s home and make it convenient, secure, and compliant. Non-bank lenders have been able to reduce the lengthy mortgage process by more than half, from 45-55 days to fewer than 20.
Commercial Banking and Treasury Management
No two commercial banking clients are the same. As a result, most processes involve ad hoc, customized agreements and contracts. Many of these require signature authorizations and approvals for processes such as new service agreements, ACH authorizations, wire transfer agreements, and applications for corporate cards. Bank representatives can get up and running in minutes with a web or mobile e-sign application to ensure agreements can be enacted the same day they are requested.
General E-Contracting and Other Ad-Hoc Processes
Outside of commercial banking, there are many other ad hoc processes that require signatures in the banking world, including e-contracting and procurement, HR, IT, Legal, Corporate, and more.

In addition to the use cases outlined above, organizations in every industry can find value in the security, efficiency, and positive customer experience created by OneSpan Sign Electronic Signatures. Other uses for electronic signature software include:

Procurement and sourcing
Contract modifications
Federal tax returns
Service agreements
Claims and appraisals
Delivery order requests
Non-disclosure Agreements (NDAs)

How do I get a document e-signed?

All you need to send documents is a web browser and a subscription to the OneSpan Sign Professional Plan. Upload your documents, add recipients, select signature blocks and fields, select a signer authentication method, then click “Send to Sign” to distribute your document for signing. Each recipient will receive an email invitation to sign the document.

How do recipients e-sign documents with OneSpan Sign electronic signatures?

Electronic signature with OneSpan Sign are easy, and signing is always free for recipients. They simply receive an email with a link to a signing ceremony in OneSpan Sign. From there, they can access the electronic signature process through their browser on their device.

Once the signing process is complete, both parties can download the e-signed documents for retention in their own system. Alternatively, those documents can also be stored in OneSpan Sign. Try our Quick Demo to see how easy it is to use OneSpan Sign.

Can OneSpan Sign electronic signatures be used on mobile devices?

Use our OneSpan Sign mobile app to securely prepare, send, and sign documents on the go from your iOS and Android devices. It includes robust electronic signature features and is available at no extra charge in our Professional and Enterprise Plans. Download the app today.

In addition, OneSpan Sign offers the ability to e-sign anywhere, anytime, and on any web-enabled device.

Does OneSpan Sign support Qualified Electronic Signatures?

Yes. OneSpan Sign provides a solution for Qualified Electronic Signature (QES). We facilitate legally binding Qualified electronic signature through our partnerships with Qualified Trust Service Providers.

A Qualified Electronic Signature is created using a digital certificate (known as a qualified certificate) assigned to an individual. Think of it as the digital equivalent of a government-issued identity card or passport.

The qualified certificate and associated key must be obtained from a Qualified Trust Service Provider or Qualified Certificate Authority. It is provided to the individual on a smart card or USB device. That person must connect the smart card or USB device to their computer or mobile device when signing a document, and must enter at least a user ID/password to access their qualified certificate.

OneSpan Sign fully manages the use of a qualified certificate during the electronic signature workflow. For example:

The signer must enter OneSpan Sign by successful authentication
The signer e-signs the document
Their electronic signature is secured using digital signature encryption (the digital signature is created using the qualified certificate and associated key)
This creates a Qualified Electronic Signature

To learn more, visit our Qualified Electronic Signature page.

Get started with OneSpan Sign electronic signatures

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The information on this site is for informational purposes only and does not constitute legal advice. We recommend that you seek independent professional advice. OneSpan does not accept liability for the contents of these materials.

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What is an Electronic Signature?​