Electronic signature​ features

Distribute documents to multiple signers and set the signing order. You have the option to let signers sign one after the other or in parallel.

Your teams can create flexible signing groups that include both OneSpan Sign and non-OneSpan Sign users, allowing any member of the group to complete a signing task. This simplifies workflows such as joint applications, where a signature can be provided by either applicant.

Counter-signing allows the same recipient to participate in multiple stages of a transaction, supporting workflows that require documents to be reviewed, approved, and signed again after other parties have completed their actions.

Conditional logic can be configured based on the requirements of your workflow.

• Hide or reveal data that needs to be captured based on the signer’s response to specific fields. Use “If/Then” conditional logic in documents to ensure signers only see the relevant fields based on their selections.
• Configure signing logic such that any one of multiple signers can sign.

This feature allows signers to skip signature fields that do not apply. It is ideal for forms with multiple add-on services, opt-in/opt-out checkboxes, or multi-party applications where certain secondary applicants or sections are optional.

This feature lets you send a transaction even when you don't yet know who the final signers will be. Instead of entering specific people up front, the sender adds placeholder roles and assigns one person as the Recipient Specifier. After the transaction is sent, the Recipient Specifier identifies the real signers, and the signing workflow continues. Explore the Recipient Specifier feature for eSignature workflows.

Templates are ideal to use for your frequently used documents. Set up signature and field placements to create reusable templates that reduce the number of steps needed to get documents out for eSigning.

Layouts are helpful for users who frequently send forms that include signature blocks and data fields which remain in the same location throughout the document. Layouts act as a blueprint and can be saved and applied to future documents with the same format and field requirements.

Automatically classify and validate supporting documents submitted during agreement workflows. This feature identifies issues such as expired documents, incorrect document type, missing information, low-quality uploads, and data inconsistencies to reduce delays and improve accuracy.

The Document Visibility feature allows you to choose which documents your recipients can view and sign. Designate individual document access in a single transaction with multiple documents, instead of having to create separate transactions for each recipient. What's more, this feature saves you from having to process documents your recipients don’t need to see, and it ensures that documents with sensitive information are viewed only by intended recipients.

Text tags eliminate the need to manually place signatures and fields in your documents. By adding text tags to your document, after the document is uploaded to OneSpan Sign, every text tag is automatically replaced with the signature and fields at the right location.

Define the action a recipient needs to take like signing, allowing them to change signer, or simply approving a document. OneSpan Sign lets you customize a specific recipient workflow to meet your business’ needs.

Set up automated email reminders and expirations for your signers to complete the signing process on time. Reminders and expirations are powerful features to help you keep track of time-sensitive documents sent to your signers.

OneSpan Notary is a fully integrated, all-in-one, cloud-based solution that enables notaries to facilitate In-person Electronic Notarization (IPEN) and Remote Online Notarization (RON) sessions with clients in a secure fashion.

OneSpan Notary includes live electronic signature, secure videoconferencing, strong identity proofing options like identity verification and knowledge-based authentication (KBA), rich collaboration features, the eNotary seal, recording, the notary journal, and audit trail capabilities, in a single solution.

Completely white-label the eSignature process and put your brand front and center on web pages and emails that signers see. Add your logo and customize the email content and sender domain to reflect your brand and retain full control over the look-and-feel of your web application. A fully branded transaction reinforces customer trust and improves completion rates.

White labeling also protects your brand and your customers and deters sophisticated phishing scammers from making you their next target.

Send documents for signature and let recipients eSign in a face-to-face scenario or remotely over the web. Create the best signer experience for any channel and process – whether that’s online, on a mobile device, in a call center, in-branch, or in-person. OneSpan Sign is mobile-optimized and can automatically detect small form factor devices such as smart phones.

The AI Summary & Q&A feature automatically generates concise agreement summaries, extracts key contractual information, and enables natural-language questions about complex agreement language. By identifying obligations, liabilities, renewal dates, key terms, and potential risks, it helps senders and signers quickly understand agreements and make more informed decisions.

OneSpan Sign’s accessibility support enables signers who are blind or visually impaired to review and sign documents that are presented with supported browser and accessibility tools. This component respects the Web Content Accessibility Guidelines (WCAG) 2.0 Level AA.

Turn your signer’s mobile device into a mobile signature capture pad to capture handwritten signatures. Cross-device support for desktop users to eSign from their mobile device. No app or plug-in required.

Use self-serve branding options from the Admin panel to add your company logo and customize the colors and text strings, so your brand is truly front and center with your signers.

Provide signers the flexibility to choose how they sign documents, including typed signatures, uploaded signature images, handwritten signatures captured on mobile devices or with a mouse, and a selection of signature fonts. By supporting multiple signing methods and styles, organizations can accommodate individual preferences, improve accessibility, and allow more intuitive signing.

Notaries can simultaneously review documents with signers by guiding them through multi-step agreement processes, passing control to different participants, and filling out and signing forms together. The goal is to recreate a face-to-face interaction – as if you were signing a paper-and-pen notary agreement in-person. Learn more about OneSpan Notary.

Complete Notary transactions in a live, real-time video call with signers with built-in video conferencing. Learn more about OneSpan Notary.

Monitor the progress of your transactions in real time, and manage and archive all your critical eSignature transactions in OneSpan Sign and/or your system of record. The dashboard allows you to view and track eSign transactions.

Run reports on transactions, signers, and overall activity in your OneSpan Sign account.

The Bulk Send feature saves you time when you need to send documents to multiple recipients for signature. This feature helps eliminate the need to prepare individual transactions. Start by importing your list of recipients, prepare documents for signature, and send. Your recipients receive a unique copy of the document to eSign.

The Fast Track feature saves time when the same forms repeatedly need to be signed. With this feature, you can create a dedicated URL or QR code for your transaction that can be embedded into your website or secure portal. Simply bookmark it and reuse the same URL or QR code over and over in the future. Zero integration or development is required. This feature is ideal for high volume, repeatable processes such as direct deposit forms, NDAs, and standard contracts.

Once the eSignature process is completed, eSigned documents can be automatically routed through integrations to your organization’s content management system or other preferred system of record for long-term storage and retention. Users also have the option to manually archive completed transactions. Selected transactions can be moved from the Inbox to the Archived folder, where all archived transactions are stored.

Transfer eSigned documents directly to a secure vault or electronic archiving system. We partner with eOriginal to help you manage and protect documents such as loans and leases after they have been signed in OneSpan Sign.

Build your own custom integration to OneSpan Sign using our public REST API and fully supported .NET, Java, and APEX. Our tools facilitate rapid development, testing, and deployment.

Integrate OneSpan Sign’s capabilities into AI-powered workflows through MCP-enabled connectivity, allowing AI agents to securely orchestrate identity verification, document processing, and digital agreement transactions.

Access OneSpan Sign’s pre-built eSignature integrations for user-driven processes across your organization. Pre-built integrations help automate the eSignature process without ever leaving your favorite business applications. We offer pre-built integrations to CRM platforms such as Salesforce, Microsoft Dynamics CRM, and HubSpot; HRIS integrations to systems such as Workday and Greenhouse; productivity and storage integrations such as Microsoft SharePoint, Microsoft OneDrive, Google Drive, Google Sheets, Box, Dropbox, and Slack; and integrations to vertical business applications such as Laserfiche, Pega, Guidewire, Smart Communications, eOriginal, nCino, Oracle Fusion, and more.

The OneSpan Sign for Workato integration empowers teams to automate secure digital agreement workflows across 1,000+ enterprise applications, reducing manual effort and accelerating time-to-value without coding.

Empower administrators to build, modify, and manage integrations and workflow automations through a self-service experience, reducing implementation time and increasing business agility.

Fully customize the document preparation and signing workflows and trigger specific events for your unique business processes and customer transactions to ensure the highest possible adoption.

Seamlessly integrate OneSpan Sign with your upstream (e.g., document generation) and downstream (e.g., archival & storage) processes.

Tightly integrate with and link your data fields to/from other apps and systems. Data moves bidirectionally — from the third-party system to your document and vice versa.

Set up SAML to allow your company’s users to login to OneSpan Sign using single sign-on (SSO).

OneSpan Sign gives you access to a robust sandbox environment to facilitate rapid development and testing.

Indecopi is a leading organization in the digital security industry in Peru. OneSpan Sign is the first and only Global, Full-Service Enterprise Electronic and Digital Signature platform that is accredited by Indecopi. This accreditation means that digital signatures generated by OneSpan Sign can be recognized as having the same validity and legal effectiveness as a handwritten signature.

OneSpan Sign supports English (United States), English (UK), French, Czech, Danish, Dutch, Spanish (Latin America), Spanish (Spain), German, Norwegian, Japanese, Portuguese, Italian, Russian, Chinese (simplified and traditional), Korean, Danish, Greek, Polish, Romanian, Bulgarian, and Arabic.

OneSpan Sign is designed to enable signing at the highest levels of trust, meeting the requirements for all three types of e-signature outlined in the eIDAS regulation: Simple E-Signature (SES), Advanced E-Signature (AES), and Qualified E-Signature (QES). In addition, OneSpan Sign meets the stringent trust requirements set forth under ZertES, the Swiss Federal law. Visit our eSignature Legality Guide to learn more.

OneSpan Sign supports timestamping by connecting to a qualified timestamp server — binding the eSignature data with a trusted timestamp to independently provide when a particular transaction took place. The resulting timestamp further strengthens the integrity of the electronic signature.

OneSpan Sign is available in all time zones. We give you the flexibility to customize your preferred time zone at the account level and at the transaction level.

We provide email, phone, and live chat technical support on all OneSpan Sign plans to troubleshoot your product-related issues until the problem is resolved. We also provide access to online documentation with complete deployment and user guides to help you quickly get started.

Whether you’re a small or a large organization, we’ve got your back when it comes to choosing a support plan that fits your needs. OneSpan offers a range of support plans from standard support to extended support plan options for customers requiring additional technical expertise post-deployment. Our priority is to help protect your investment and to supplement your project team with assistance to help keep your applications running smoothly, so you can focus on your business.

Our professional services team is made up of project managers, software architects, technical consultants, and QA experts who provide guidance and best practices for each step of your eSignature implementation. Learn more about our professional services for eSignature workflow implementation.

The OneSpan Community Portal is a one-stop-shop for developers to access forums, blogs, and SDK downloads. Visit our Community Portal.

Get real-time updates on OneSpan Sign’s system status and security information. Visit our Trust Center.

To find all detailed guides, troubleshooting tips, or the latest updates in one place, visit the OneSpan Documentation Portal. There's no need to spend time digging through countless articles and sources anymore, you can use OneSpan’s AI-powered assistant Ozzy.