How to Ensure High Consumer Adoption of Electronic Transactions Across All Channels using E-Signature Process Management
August 26, 2009
Silanis Explains the Unique Execution Features of ApproveIt Web Server
Montreal, QC, August 27, 2009 - Silanis Technology, the leader inelectronic signatures, today invited line-of-business, e-commerce and operations managers to view a demonstration of how the company’s next-generation, e-signature process management solution can be scaled across all sales and service channels to enable straight-through processing, while ensuring a seamless customer experience to increase pull-through rates.The demonstration, available athttp://www.silanis.com/support/download-a-demo/approveit-web-server-demo.html, illustrates how ApproveIt Web Server provides flexible options for deploying e-signatures and e-transactions over the web, in the retail branch and at the call center. “The requirements needed to execute transactions electronically can differ greatly depending on the sales or service channel,” said Tommy Petrogiannis, President and Co-Founder of Silanis Technology. “Moreover, the need to make electronic signing easier and more convenient for customers than paper-based signing is critical for ensuring high user adoption and reducing drop-off rates.”Adding complexity to the requirements is the expectation of consumers to be serviced across multiple channels in support of the same transaction. Organizations that enable customers or citizens to start a transaction in a retail branch and then complete it over the web from the convenience of their home while being supported by a call center – will have a clear advantage over its competitors.“A one-size-fits-all electronic signature solution cannot support the diverse requirements of today’s cross-channel, transaction processes,” added Petrogiannis.
During the demonstration, organizations will discover how ApproveIt Web Server:
Captures user authentication data, while balancing security and usability requirements
Enables documents and disclosures to be presented, signed and accepted directly within a web browser without the need for special software
Supports hybrid electronic and paper processing for customer-facing environments
Provides a flexible, enterprise solution for scaling e-signing and e-transactions across all lines-of-business, products and channels
ApproveIt® Web Server is an enterprise-class E-Signature Process Management solution that transforms any paper-based process to an all-electronic, web-based e-transaction. The features and functionality reflect feedback from real-world deployments across insurance, financial services and government mission-critical applications. ApproveIt Web Server responds evolving market demands for a more comprehensive e-signature offering that addresses the complexity of compliance-driven business transactions. It was designed to provide maximum flexibility, scalability and auditabilty, leading to greater adoption, easier implementation, and decreased risk.
Silanis Technology is the leading provider of e-signature process management solutions. The world’s leading insurance and financial services companies, major government agencies, integrators and service providers depend on Silanis to accelerate business transactions and reduce costs while improving compliance with legal and regulatory requirements. The company’s electronic signature platform, ApproveIt®, is an enterprise-class e-signature process management solution that transforms paper-based business transactions to all-electronic, web-based processes for e-commerce and e-government.