Digital agreement innovation: OneSpan H2 2025 enhancements
Digital transformation has fundamentally shifted how businesses engage with their customers, especially for digital agreements and critical document processes. For example, mobile devices are today’s primary interaction point for most consumers as SMS now outpaces email in terms of open rates and response times.
At OneSpan, our latest innovations directly address today’s digital-first imperatives, with capabilities that transform how organizations connect with signers, analyze transactions, and streamline complex form workflows. We are committed to providing more ways for you to digitize paper processes and lower the cost of workflow automation.
Building on our previously released H1 2025 innovations, the OneSpan Sign H2 2025 innovation portfolio includes:
- Multi-channel notifications
- New transaction dashboard enhancements and AI query capabilities
- Smart forms innovations to design complex workflows
- Expanded eSignature integration capabilities
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Digital Agreements Innovations: H2 2025
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Meet customers where they are with multi-channel notifications
In a mobile-first world, timely communication is critical. Consumers are turning to mobile devices as their primary communication for mission-critical transactions – from securing loans to filing insurance claims.
Traditional channels, such as email, often slow down processes with limited effectiveness. SMS notifications for digital agreements have emerged as a faster, more reliable alternative, boasting a 98% open rate compared to an average open rate of 42% for email. And 90% of SMS messages are read within 3 minutes, speeding digital agreements and streamlining processes.
As Liz Froment shared in an article for the Financial Brand, "For consumers, SMS has trust-building power, especially in high-stakes moments."
The new Multi-channel Notification feature delivers real-time SMS as well as email to improve completion rates, reduce completion times, and deliver a better customer experience by letting users choose their preferred channel.
Interested in learning more about how multi-channel notifications are accelerating digital agreements? Check out our blog post here.
Reduce delays & understand performance trends with updated transaction dashboards
Our enhanced analytics platform provides comprehensive visibility into your eSignature workflows, enabling you to take proactive action based on real data. New dashboards allow account admins to analyze transaction performance for better operational decision-making through an intuitive interface, including:
- Transaction performance dashboard: Gain an overall view of transaction statuses, including sender and completion rates, to quickly remedy bottlenecks.
- Transaction volume dashboard: Analyze transaction volume and status trends across months to identify performance patterns.
- AI Q&A: Get answers to understand transaction performance through conversational analytics inquiries, making data analysis accessible to non-technical users.
Accelerate form creation & give greater control to business users with new features in Smart Forms
Traditionally, creating forms across business units has been costly, time-consuming, and relies heavily on IT department resources. The latest Smart Forms innovations address these challenges by empowering business users while reducing development costs and accelerating form development.
- Component styling: Our new built-in brand designer easily adapts & brands forms across business units which prevents duplicated effort. Within a single design experience, business users can define multiple brands and form elements such as login screens, action buttons, and alert messages.
Create connected workflows with new self-service and customization features for eSignature integrations
Seamless eSignature integration into business processes simplifies workflows and boosts productivity. The Integration Platform offers a foundation to integrate eSignatures into your mission-critical applications.
Our platform already supports pre-built integrations with major applications, including Salesforce, Microsoft Google Apps, Workday, Dropbox, Box and industry-specific solutions like Guidewire, nCino, Pega, Oracle Cloud and many others.
Enhancements coming at the end of this year will allow for even more flexibility in using out-of-the-box integrations as-is or customizing them to fit specific use cases. Alternatively, you will be able to easily build new custom workflows by connecting to more than 1,000 third-party applications available in our community library. Get started on your own through our self-service platform or let our professional services team support you every step of the way.
Continue transforming digital agreements with OneSpan Sign innovation
The future of digital agreements is mobile-first, data-driven, and seamlessly integrated into existing business workflows.
OneSpan Sign’s H2 2025 innovations continue to deliver on our commitment to help enterprise organizations implement secure and seamless eSignature workflows to remain competitive, further reduce costly paper transactions and meet today's digital-first consumer expectations.
Webinar
H2 2025 Digital Agreement Innovations
Learn more about how our latest innovations deliver a smarter, seamless, and fully digital eSignature experience.
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