Product Analyst - Remote Online Notarization

Chicago, Illinois, United States

The future of work is flexible and so is OneSpan. Our teams have proven that they are able to achieve their goals together while being apart throughout the global pandemic and we are embracing work flexibility. Whenever possible, you can choose when you wish to come into the office and when you wish to work from home and get to enjoy the benefits of both worlds. 

OneSpan is looking for a Product analysts to play a key role in the success of our organization. You will evaluate company products to understand and see if it will meet the company's current and future needs.

Product analysts play a key role in the success of so many organizations. They provide quantitative analysis, market expertise and a strategic perspective to our partners throughout the organization. They evaluate company products to understand and see if it will meet the company's current and future needs.

We’re looking for a Product Analyst with robust knowledge of consumer lifecycle and behavior analysis, customer segmentation, end-to-end funnel analysis, and business operations for our SaaS product.

Acting as communicators, facilitators, and mediators, you will seek out the best ways to improve processes and increase effectiveness on the remote online notary business technology, strategy, analytic solutions, and more. With organizational and project goals lighting the way, business analysts are meticulous in their documentation and evaluation of potential solutions—always working to bridge the gap among departments with improved technical efficiency and productivity.  

What you’ll do

  • Conduct data analysis to make business recommendations (e.g. cost-benefit, invest-divest, forecasting, impact analysis).
  • Understand the company products and market requirements from various stakeholders, competitors, compare and define them against industry trends
  • Communicate, translate, and simplify business requirements to ensure buy-in from all stakeholders
  • Review regulations and update the product as needed to meet all requirements
  • Assess change-proposals and define solutions to help the organization achieve its goals
  • Discover, organize, and clarify business needs and review/produce specifications for change
  • Work with the product and development team to ensure that they understand the specifications.
  • Analyze metrics to continually improve company products
  • Structure problems, develop clear hypotheses, and prioritize work against the largest impact initiatives
  • Develop a product vision, build and lead a team to support these critical efforts
  • Understand applicable laws, regulations and best practices, and their implications for our products and services
  • Develop and maintain a clear, thoughtfully prioritized roadmap and hold teams accountable for delivering against it
  • Establish key performance metrics and implement strategies for continuous improvement


  • Bachelor degree in relevant field
  • 3+ years of experience in software development (ideally with a mix of SaaS, startup, B2B/B2C experience)
  • 4+ years of experience in previous product analysis using analytics to drive key business decisions
  • Experience in working successfully with cross-functional programs
  • Understand the regulations, compliancy and security associated to the product line
  • Demonstrated experience in being part of a team launching new initiatives, including hands-on experience
  • A desire to focus on building great customer experiences that are secure, compliant, and innovative solutions
  • Strong stakeholder management skills and a proven ability to work with and influence a wide range of cross-functional teams and leaders
  • Excellent communication skills and a talent for making complex situations understandable
  • A solution-focused problem solver who’s as comfortable strategizing and leading as diving into the details of getting solutions build, tested and launched
  • Flexibility to approach problems with multiple solutions in mind, and quickly pivot when needed to better account for newly discovered data and insight
  • An entrepreneurial mindset. You actively recognize needs, resolve problems, anticipate issues, and develop solutions.



We offer you the opportunity to be part of a world of trusted digital interactions and agreements. 

You hold significant responsibility and accountability; your work makes an impact. We move quickly to stay on top of the latest technology and industry trends, which inform and help your work. If you want to join a team that helps organizations to accelerate their digital transformations by enabling secure, compliant and refreshingly easy digital customer agreements and transactions, we like to meet you!

We know it takes people with a diversity of perspectives, ideas and culture to make our company succeed. We are committed to building a community of belonging and meaningful connections. Likewise, we also believe that hiring the best talent will lead to the creation of better products and services.

OneSpan is an Equal Opportunity employer, for more information please visit our Talent Acquisition Privacy Center.

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