How HR departments should think about hiring and remote onboarding

Ralitsa Miteva,

The evolution of technology has allowed more organizations to embrace a hybrid or remote work environment. This enables organizations to access a deeper pool of qualified candidates and has changed employee expectations on how they interact with their employers. As a result, it has completely transformed the role of the human resources (HR) department.

Various tech advances have helped digitize HR professionals' workflows, but the tools they use need to evolve to meet the changing needs associated with talent acquisition, new hire onboarding, and ongoing support for both remote and on-premises employees.  

The remote onboarding process  

The new employee onboarding process traditionally requires manual signatures on contracts, benefits agreements, payroll information, and other new hire documents. In fact, nearly 60% of HR professionals in SMBs still rely on paper, spreadsheets, and other manual tools to manage their recruiting, onboarding, and talent management functions. This is time-consuming and introduces a number of security and compliance risks.

It’s little surprise that by using only a manual process, more than half of HR departments are understaffed and working beyond capacity, and 56% of HR professionals say their department lacks sufficient staff to cover the workload.  

Being understaffed does not reduce the critical role the HR department plays in a new employee experience. HR departments must identify and implement more effective methods to complete the remote onboarding process.  

Leveraging automation cloud-based software, for example, helps HR departments navigate the unique needs associated with remote hiring and onboarding by removing time-consuming tasks for HR professionals and new hires. Creating an automated onboarding process allows HR professionals to establish a digital workflow to ensure new hires automatically receive the next document to sign in their remote onboarding process after the previous item has been completed. A component of this also extends to using generative AI to automate various tasks to reduce onboarding time and improve employee experience.

The role of eSignatures in a remote hiring world

Whether manual or semi-digital, the traditional onboarding process can be extremely lengthy. Waiting for physical signatures can make the onboarding process stretch out for weeks. Using digital tools to streamline onboarding can help reduce the time needed to complete the process from two weeks to two days.  

Integrating an eSignature solution into your existing HR applications can enhance the remote onboarding experience even further. There are a number of benefits associated with digitally capturing eSignatures aligned with your existing tech stack. These include:

  • Reducing the risk of human error, such as misplacing a critical document or forgetting to ask for a signature on a document
  • Increasing security by removing potential risk factors  
  • Enhancing the speed and efficiency of the overall process

Additionally, by integrating eSignatures into your existing HR applications, you minimize the need for manual archiving and reduce the risk of compliance errors or inefficiencies.  

Using eSignatures to enhance remote onboarding  

By using smart digital strategies, like integrating an eSignature solution directly into your existing HR applications, HR professionals can onboard remote employees faster and more efficiently. This helps demonstrate compliance, improves HR productivity, and creates a positive remote onboarding experience.

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Ralitsa Miteva is a fraud detection and prevention solutions manager at OneSpan where she advises financial institutions and other organizations about the evolving fraud landscape and helps them to overcome the new prevention challenges during their digital transformation.