Integrated Signing Platforms: Taking eSignature to the Next Level with iPaas
Driving Higher ROI and Adoption with an Enterprisewide Digital Agreements Platform
Amy Machado
Senior Research Manager, Enterprise Content and Knowledge Management Strategies, IDC
Application Sprawl and Disconnected Data Sources in Signing Workflows
Companies are prioritizing data management that ensures high-quality, accessible data to achieve their AI strategies in 2025.
43% of companies are establishing frameworks for ethical AI use and compliance with regulations.
38% of companies are ensuring high-quality, accessible, and well-governed data.
35% of companies are selecting AI vendor partners and technologies that address their specific business needs.
n = 885; Source: IDC’s Future Enterprise Resiliency & Spending Survey Wave 1, February 2025
The Modern Connectivity Tool
Modern connectivity tools are helping companies untangle complex data landscapes.
iPaas allows for seamless application and data integration, deployment, and management with user-friendly, low-code/no-code tools that accelerate time to value and improve control.
64% of companies have adopted iPaas.
The top 3 reasons for investing in modern connectivity solutions are:
- Connecting data and process flows within business applications to AI applications
- Securing access to sensitive data
- Helping manage AI components, such as prompts or agents
What Users Want: iPaas-like Integrations vs. Robust API Access in eSignature Tools (in the next 12-24 months)
- Low-code / no-code iPaas like: 90% LOB, 81% IT
- Robust API access: 84% LOB, 94% IT
“We were looking for a company that obviously had high-level esigning capabilities, but we also wanted a company where the process was easy to use for our customers, and we had the ability to customize and integrate with various systems and platforms we utilize.”
-IDC, eSignature Customer Sentiment, March 2024
Sources: n = 619; IDC’s Worldwide AI-Enhanced Connectivity Automation Survey, June 2024, n = 107; OneSpan’s eSignature & Workflows Survey, April 2025. Respondents were asked about their organization’s approach/preference for its esignature vendors for the next 12-24 months.
The Paper Problem in Signing Workflows
Costs of digitization and integration with other applications prevent companies from fully digitizing signing use cases.
43% of workflows are fully digital.
47% haven’t gone fully digital because of resistance from customers or partners. Nearly half of companies are dealing with physical paper for some signing workflows.
40% believe implementation and maintenance costs prevent them from going fully digital.
39% find that some esignature workflows are difficult to deploy and integrate with other applications.
40% cite data sovereignty and signing authentication as a barrier.
35% are hindered by industry regulation.
N = 107; Source: OneSpan’s eSignature & Workflows Survey, April 2025
Consolidating eSignature Workflows: Optimizing Your Investment
To regain control and better manage integrations, many organizations are consolidating signature solutions.
Consolidation lets companies standardize their toolsets and bring faster digital transformation to their signing workflows.
97% of companies are using two or more signature solutions.
86% have consolidated signature vendors in the past year.
N = 107; Source: OneSpan’s eSignature & Workflows Survey, April 2025
Simplify and Secure Your Signing Workflows
A unified signing platform provides secure connectivity between disparate applications, improving the user experience for employees and customers.
When asked about the top drivers for consolidating esignature vendors or using a single signature vendor, respondents say that consolidation:
- Increases security. (63%)
- Improves employee productivity and experience. (58%)
- Improves customer engagement and experience. (52%)
- Saves time spent on IT and other resources. (45%)
- Reduces the complexity of the tech stack. (44%)
N = 107; Source: OneSpan’s eSignature & Workflows Survey, April 2025
Embrace iPaas for Signing Workflows to Enhance Efficiency and Innovation
- Evaluate how many signature solutions your company is using and consider a single solution that can address all signing use cases – including those with paper.
- Modern connectivity tools, such as iPaas, boost implementation times and help make the business case with faster time to value.
- Don’t just consolidate for consolidation’s sake. Look for a comprehensive signing platform to streamline esignature workflows, ensuring efficient dataflow and lifecycle management.
- An enterprise-wide platform connects the often disconnected internal teams and external partners under a single experience. This improves data security with seamless integrations, guaranteeing real-time, accurate data capture.
- Understand that signing workflow integrations have implications extending beyond those workflows themselves, influencing your core AI strategy and the return on related investments.