Recorded on: March 22, 2022
- Craig LeClair, VP & Principal Analyst, Forrester
- Rahim Kaba, VP Product Marketing, OneSpan
From customer onboarding to a range of financial agreements, numerous applications and forms are completed and signed online today. Yet abandonment rates can still average up to 66%.
By creating fully immersive digital experiences, banks can deliver a seamless journey for customers to help get them across the application and form completion line.
In this webinar, digital banking experts from OneSpan and a guest speaker from Forrester share:
- How pandemic-fueled automation is driving more immersive digital experiences
- When it makes sense to introduce humans into a digital agreement process
- How new regulatory guidelines can help further your digital transformation strategy