Electronic signatures are not a new concept. Around the world, legislation like the Electronic Signatures in Global and National Commerce Act (ESIGN Act) in the United States and eIDAS in the European Union have ensured the legal validity of electronic signatures for years. Growing out of the paperless office movement, electronic signatures have been a vital tool in digitizing manual, paper-based processes, creating new efficiencies, and ensuring remote capabilities for large and small businesses alike.
Since the beginning of the COVID-19 outbreak, those remote capabilities have become an essential part of business as consumer behavior changed. In-person trips to the bank branch, doctor’s office, car dealership, or other typical interactions were limited, driving customers to embrace remote digital processes. Organizations that previously leveraged electronic signatures are expanding their deployments, and organizations that haven’t are looking for the right solution to meet their needs.
In the effort to evaluate e-signature software, organizations should be encouraged to look beyond the largest vendor in the space. Here we make the case why OneSpan Sign is the superior DocuSign alternative and explore how the solution can meet a wide range of use cases in even the most regulated industries.
1. Experience in Regulated Industries: It’s essential that your electronic signature provider have experience operating in highly regulated industries like banking, financial services, insurance, and healthcare. In these industries, security identity and compliance are critical, and ensuring your provider has expertise in these areas can help you remain compliant with all relevant regulations.
2. Innovation and Thought Leadership: Though electronic signatures are not a new concept, the technology is rapidly innovating and responding to the needs of the market, and OneSpan’s committed to developing solutions to meet these evolving needs. This year, OneSpan released the OneSpan Sign Virtual Room, which combines the remote meeting and signing ceremony with the human element. Learn more about the OneSpan Sign Virtual Room on our website.
3. Flexibility: One of the key benefits of OneSpan Sign is its flexibility to meet an organization’s growing needs. Typically when an organization deploys electronic signature, they do so for a specific process or use case, and then over time, they expand the solution to digitize other processes or support other lines of business, channels and geographies. Ensuring the electronic signature solution can accommodate such expansion is an important part of evaluating solutions.
To that end, OneSpan Sign offers flexibility in the following ways:
a. Multiple deployment options, including public and private clouds or on-prem
b. Ability to integrate OneSpan Sign into your online and mobile applications using our open API
c. Multiple identification and authentication methods ensure you can validate the signer’s identity
iv. Government ID verification with global coverage
v. Biometric comparison
vi. Knowledge-based Authentication (KBA)
For a full list of authentication and identification options, visit our webpage.
d. Optimized signing experience allows you to sign across multiple devices — iOS and Android mobile devices, iPad tablets, laptops, or computers
e. Global support means multiple languages, worldwide cloud locations, and tools for e-sign on a global scale
f. Multiple ways to fulfill signature requests includes user-friendly options like tap-to-sign, tap-to-initial, or capture a handwritten signature.
4. White labeling: With rising use of remote and digital processes, ensuring your customers are comfortable and trust the security of the process is essential. Many electronic signature vendors only offer limited custom branding options, such as adding a logo or aligning the color scheme to your brand design. White-labeling in OneSpan Sign goes further. It allows you to completely white-label the experience with your branding. From beginning to end, your customers will interact with your brand and only your brand, thereby building on the trusted relationship you already have with your customers. What’s more, trust directly contributes to adoption, especially in regulated industries. As the complexity and importance of an e-signature contract increases, the willingness for customers to use and adopt the e-signature platform depends on that customer’s trust in the organization.
White labeling also has the added benefit of protecting your brand and your customers. It can deter phishing scammers from exploiting your customers with targeted social engineering campaigns. As a white-labeled solution, OneSpan Sign prevents scammers from leveraging our brand to mislead your customers. Your customers can feel confident they are engaging with the right organization. It ties your credibility as a brand to the credibility of the esignature process, thereby increasing customer trust, adoption, and completion rates.
5. Document Security: Like DocuSign, HelloSign, and many other electronic signature vendors, OneSpan Sign uses digital signature technology to encrypt and tamper-seal business documents and signatures. These seals prevent unauthorized alterations to the document terms or signatures. However, the way in which the tamper-seal is used impacts the overall document security. DocuSign tamper-seals the document only at the end of the signature process after all signers have signed. This creates an opportunity for tampering to occur as the document is passed to each signer. To ensure the maximum security and integrity of your documents, OneSpan Sign tamper-seals after each signature is added to the document and offers a mechanism to easily verify the integrity of the document.
6. Pricing plans: The relationship you forge with your electronic signature vendor should be based on transparency and mutual benefit. Some electronic signature vendors have been known to dramatically increase the price of their solution at contract renewal. Rather than change vendors and re-integrate a new e-sign solution with the lines of business, most companies begrudgingly accept the inflated price. OneSpan, by comparison, offers a clear, transparent pricing model and enterprise plans with no surprises at the end of your contract.
Read this case study from Direct Energy who faced an extreme price increase and switched to OneSpan Sign, saving 75%.
7. Customer Support: E-Signing is often used in fundamental business transactions. For financial institutions, that fundamental transaction could be a mortgage or a business loan. For a car dealership, the transaction could be a financing agreement. In either case, the continued use and maintenance of the electronic signature solution is essential to the health of the organization. For that reason, reliable customer support in every country in which you operate as well as the ability to address your issues quickly are important aspects of the vendor relationship.
8. Feature Set: OneSpan Sign offers a rich feature-set that supports our customer’s document signing needs. You can view all our features on our OneSpan Sign Product Features webpage, but some notable functionality to help build your workflows, facilitate ease of use, and ensure proper document management includes:
a. Serial and parallel signing
b. Reusable templates
c. Drag and drop document builder
e. Document visibility and contract management
f. Recipient permissions, reminders, and expirations
g. Conditional fields
h. Access delegation
i. Enterprise administration
j. Bulk send
l. Integrations with Salesforce, Microsoft SharePoint, Dynamics 365, Office 365, Pega, Laserfiche, Guidewire, Box, and more
9. Global Solution: In the Gartner 2020 Market Guide to Electronic Signature OneSpan is recognized as one of the few “Global, Full-Service Enterprise Electronic and Digital Signature Platform” alongside DocuSign, demonstrating our place among the global leaders in electronic signature. OneSpan Sign scales across geographies, use cases, and channels and integrates with the apps your organization uses everyday. OneSpan Sign ensures secure digital transactions by supporting Advanced Electronic Signatures (AES) as well as Qualified Electronic Signatures (QES) while also providing comprehensive support for working with Trust Service Providers (TSPs) that issue digital certificates.
|Supports multiple workflows (e.g., templates, bulk send, document visibility, reminders, optional signatures)||
|Advanced data processing (e.g., standard and custom tags, advanced forms, conditional fields)||
|Dashboard with real-time status||
|Multiple authentication options||
|Remote and in-person signing||
|iOS and Android apps||
|Simple, Advanced, and Qualified E-Signatures||
|Audit trail and electronic evidence||
|Authoritative copy management||
|Global data centers with enterprise-class availability (SOC-2, HIPAA, ISO 27001)||
|Open API/SDKs with sandbox access and developer community||
Explore your electronic signature solution options
Whether your organization is just beginning to explore electronic signature or have leveraged e-signature solutions like Adobe Sign, PandaDoc, DocHub, RightSignature, SignNow, EverSign, SignEasy, or SignRequest, it is important to do your due diligence. It’s a wide market, and OneSpan Sign stands as a leader among signature platforms, e-signature software solutions, and DocuSign alternatives.
Explore how OneSpan Sign can help your business automate the delivery and execution of contracts, and other types of agreements in the Beginner’s Guide to Electronic Signature ebook.
The information contained in this page is for information purposes only. OneSpan does not accept liability for the contents of these materials or for third parties materials mentioned in this page.