3 Nuanced E-Signature Features You Can Get Excited About

Mary Ellen Power, May 1, 2015

The major benefits of electronic signature software are well known at this point, but there are also plenty of more nuanced features of the technology that do not get as much attention. A good electronic signature solutions will do more than let you collect a basic signature in a legally valid way. It will also be able to handle nuanced document types, check for the accuracy of different fields in the document and authenticate the identify of the user. Three of the most exciting nuances of a good e-signature platform include:

1. The ability to handle complex signing requirements

Some documents require the same user to sign the form multiple times. There are also record types that mandate that multiple users sign the form. In some instances, you need to have different individuals sign a contract in a specific order. Proxy signing and document insertion are also necessary in many types of contracts. Implementing an e-signature solution doesn't mean sacrificing the ability to handle any of these functions.

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A good e-signature platform will be able to handle whatever kind of signing workflow you need because the technology lets you customize the signing process based on your specific use situation. 

2. User authentication

Proving that the person signing a document is who he or she claims to be is one of the most important components of any signing process. Moving to electronic signatures does not mean that you have to sacrifice authentication. In fact, a good e-signature platform can offer you extremely reliable, effective authentication capabilities. These include having users go through multiple password walls to access the solution, integrating self-signed certificates, using SMS passcodes, establishing user question and answers that authenticate identity or working with a dedicated third-party authentication company.

All told, the options on hand for user identification and authentication are substantial and there is no reason why you should need to worry that a signature won't hold up in court because you couldn't verify a signer's identity.

3. Diverse accessibility

Electronic signatures are not just a technology that can pay off by helping users sign contracts while at a computer instead of having to pore over forms and complete a wet signature. E-signature solutions are designed to also work on mobile devices, providing organizations with a wide range of options when it comes time to reach out to different user groups. Device accessibility is increasingly important for businesses as they transition to empower employees to use personal smartphones and tablets in the workplace. Being able to create a positive signing experience on a variety of mobile interfaces is invaluable.

Accessibility extends into the way users sign. You can have them use a dedicated signature capturing tool like Topaz to easily recreate a signature. If that doesn't really fit your plans, you can also institute click-to-sign functionality or use the touchscreen on a device like a tablet to let users replicate their signature with the tip of their finger. Any of these signing methods are completely viable as long as you are capturing the rest of the signing process (which is what e-signatures are designed to do), and make it easier for you to create a more accessible end-user experience.

For the average business, documents and files end up getting delivered to a wide base of users. In contemporary operational climates, this means getting people to sign on diverse devices and a variety of locations, even with the most complex document types. E-signatures are up to the task of meeting all of these needs.

Now that you know some of the nuances of what e-signatures can do, check out our beginner's guide to using them in the enterprise to learn how you can create value through the technology.