Four industry leaders on HR digital transformation success

Ralitsa Miteva,

Reducing costs and increasing efficiencies are top priorities for HR departments this year. Though 68% of organizations are focusing on these goals, according to SHRM, this is often easier said than done. Last year, only 31% of HR professionals felt their organizations were highly effective in achieving these outcomes.

In addition to working toward improved efficiency and reduced costs, many HR teams face significant challenges:

  • Repetitive and time-consuming tasks
  • Long remote hiring and onboarding times
  • Human errors in document handling
  • Inadequate security and auditability

The key to overcoming these roadblocks? Automation and digital transformation.

Take electronic signatures as one example. Integrating document-signing APIs or using pre-built integrations directly in your favorite HR application, such as Workday or Greenhouse, can streamline operations and allow HR teams to focus on more strategic activities. It can also reduce costs and enhance the user experience for employees and candidates.

Which approach should you choose?

Across organizations, there’s a common understanding about tool preferences between IT and line of business (LOB) functions such as HR. HR teams prioritize ease of use, accessibility, and minimal training requirements, whereas IT workers focus on specialized tools with extensive capabilities and customization options.

Specifically, for integration and connectivity automation, recent IDC survey data indicates that IT teams prefer API-based integration solutions, while LOB workers lean towards iPaaS solutions. Although these solutions can often complement each other, it is crucial for organizations to recognize this divide between roles to select solutions that cater to both sides of the business effectively.

Keep reading to learn about businesses that experienced OneSpan’s transformative impact on HR operations. They demonstrate how integrating eSignature solutions through APIs or pre-built integrations with HRIS systems can lead to substantial improvements in efficiency, cost savings, and employee satisfaction.

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HR and recruitment leader achieves streamlined, scalable HR operations

A Fortune Global 500 company and global leader in HR and recruitment, this company specializes in temporary staffing, permanent placement, career transition, and talent development.

The company aimed to consolidate eSignature services under a single vendor to streamline operations and optimize the central support team’s time and effort. They sought a solution that could scale globally while reducing compliance risks.

Requirements

  • A scalable, secure, and user-friendly eSignature solution
  • Support for global enterprise operations
  • Compliance with international and local regulations

Solution

The company deployed OneSpan Sign APIs organization-wide, providing secure eSignatures that complied with global regulatory standards, including qualified electronic signatures (QES) for the European Union. The platform’s flexibility allowed for multiple authentication methods tailored to their diverse needs.

Impact

  • Reduced contract signing time from 20 minutes to 1 minute
  • Improved overall hiring process time by 30%
  • Enhanced accuracy and minimized human errors
  • Streamlined operations, while better allocating resources

Global company increases efficiency and reliability with HR digital transformation

This organization uses OneSpan Sign for contracts, finance, supply chain management, and HR.

Facing the need for heightened efficiency and reliability, their team aimed to replace time-consuming manual paperwork with a digital process. This was particularly critical for peak periods that required rapid, large-scale temporary staffing.

Requirements

  • A fully digital hiring process to replace manual paperwork
  • Compliance with legal requirements for advanced and qualified eSignatures
  • Ability to integrate with SAP Human Capital Management (HCM) platform

Solution

The company integrated OneSpan Sign with their SAP HCM platform, enabling new hires to complete applications on their phones.

Impact

  • Significant cost savings by eliminating scanning costs
  • Increased employee satisfaction and faster onboarding
  • Laid the groundwork for expanding eSignature to other HR processes

Staffing industry innovator leverages increased efficiency to hone its competitive advantage

Akyla by Bullhorn, an OEM customer, is a white-labeled HR portal and mobile app that staffing agencies use to communicate with hiring companies and new hires. The platform serves the staffing industry across the Benelux and Nordics regions. Known for its innovation in the staffing industry, Akyla sought to improve operational efficiency and strengthen its competitive advantage. Akyla aimed to support rapid growth by integrating a robust eSignature solution.

Requirements

  • A reputable eSignature vendor with a strong track record
  • White-labeling options to maintain brand consistency
  • Flexible authentication methods for secure remote document signing

Solution

Akyla integrated OneSpan Sign APIs, which provided a seamless eSignature service with 2-step authentication and European data storage. They completed the integration in less than a month, significantly improving the efficiency of managing tens of thousands of documents annually.

Impact

  • Accelerated onboarding processes, helping new hires be productive faster
  • Enhanced customer satisfaction by making work easier and more efficient
  • Strengthened competitive position in the market

"We are expanding our customer base and experiencing rapid growth, both in the form of new customers and expanded usage among existing customers. Integrating OneSpan gave us an edge on competitors. It completes the Akyla solution, and delivers a lot of efficiency for our customers – making their work easier."

Martin Schievink, Founder of Akyla

Global leader in investment and asset management improves Workday processes

An American leader in banking, investment servicing, and asset management with a global presence uses OneSpan Sign for HR operations and talent acquisition.

Requirements

  • eSignature Integration with Workday to manage offer letters, offboarding, and severance agreements

Solution

By integrating OneSpan Sign with Workday, this company streamlined document signing within existing business processes. For example, once an offer letter is approved, it can be sent for signing automatically. This integration allows electronic signature to be included in over 500 Workday business processes.

Impact

  • Enhanced candidate and employee experience during the hiring process
  • Improved security and compliance
  • Time and efficiency gains through task automation

Can OneSpan Sign support HR digital transformation for you?

These stories illustrate the significant benefits of integrated, advanced HR solutions like OneSpan Sign. From reducing operational costs and improving process efficiencies to enhancing the overall employee experience, eSignature solutions are vital for modern businesses looking to remain competitive and agile in a digital-first world.

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Ralitsa Miteva is a fraud detection and prevention solutions manager at OneSpan where she advises financial institutions and other organizations about the evolving fraud landscape and helps them to overcome the new prevention challenges during their digital transformation.