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Identity Verification

Use digital identity verification to acquire more customers and fight application fraud

Verification hub illustration

Verification Hub

Gain access to a wide range of digital identity verification services all through a single platform​

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Acquire More Customers

Enable online channel growth with digital ID verification during account opening

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Digitize Account Openings

Enable remote account opening with digital identity verification and fraud detection​
 

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Access Multiple Verification Methods

Select the best verification workflow to optimize for security and UX​

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Leverage AI & Biometric Verification

Verify the authenticity of ID documents in real-time and compare facial biometric data

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Comply with KYC Requirements

Comply with KYC (Know Your Customer) requirements and assess customer risk

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Fight Identity Fraud

Detect fraudulent ID documents and prevent application fraud in real time

How it Works

Select the best digital identity verification method to balance UX & risk

  • Scalable
    Select the best identity verification method and add new methods as they come to market
  • Future-proof
    Access multiple verification methods through a single hub
  • Auditable & Enforceable
    Capture a complete audit trail of the transaction
  • Single Company
    Reap the benefits of a single API integration, SLA, and vendor
Acquire More Customers

Onboard more customers with online identity verification

Today’s consumer demands a fully digital experience – available online and on mobile. 

The ability to verify a user’s identity online without the need for in-person ID verification speeds up customer acquisition, reduces customer abandonment, and drives growth.

Enable low-friction customer acquisition with digital identity verification.

What customers are saying about OneSpan Verification Hub​

From a customer onboarding perspective, we are now able to take the customer through a consistent journey. We know that they're getting the information that they need to see and that they're passing through compliance and KYC processes. I think the customer experience is much, much improved to what it was with our paper-based system.

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Dave Briggs

COO, MotoNovo Finance

Digitize Account Openings

Transform account opening with digital identity verification

Financial institutions need to offer fully digital account opening processes to meet customer expectations, achieve digital channel growth, and remain competitive.​

The ability the verify a customer’s identity digitally while mitigating the risk of fraud is fundamental to achieving this goal.​

Learn how to digitize and protect the account opening process with digital identity verification, biometric verification, e-signatures, and fraud detection. ​
 

Leverage AI & Biometric Verification

Reduce friction with ID document verification and facial comparison

ID document verification and facial comparison enable a customer’s identity to be authenticated in real-time.

ID verification uses artificial intelligence (AI), machine learning and authenticity algorithms to analyze a image of an ID document. This produces an authenticity score to determine if the driver’s license is fraudulent or genuine.

Facial Comparison

Capture a selfie and leverage advanced algorithms to determine whether a remote user is genuine

The ability to prove that a user is genuine and physically present during remote account opening is a critical component in the fight against application fraud.​

​Facial comparison extracts biometric data from a selfie and compares that data against the applicant's authenticated ID document to validate whether they are who they claim to be. 

Fight Identity Fraud

Detect fraudulent ID documents in real time

Given the scale and impact of fraud, it is vital that FIs detect application fraud during account opening. To stay ahead, FIs need identity verification and fraud detection solutions that use machine learning to determine the appropriate level of security to:

  1. Protect the user
  2. Protect the device and session
  3. Ensure fraud prevention across all digital channels
  4. Provide flexible and secure authentication journeys

Our customers use Verification Hub for..​.

Financial Agreement Automation

A leading lender in the UK used car finance market, MotoNovo Finance uses Verification Hub to digitally identify online applicants. Digital identity verification and KYC checks have enabled MotoNovo to grow rapidly while helping prevent application fraud.

  • 40% of new business automated
  • Reduced fraud with real-time KYC checks
  • Increased growth to achieve £150M of new business per month

Automotive Finance Agreements

Investec is an international specialist banking group. To strengthen compliance and improve their auto finance experience, Investec implemented a fully digital application process with digital identity verification and e-signatures. 

  • 25% of financial agreements automated
  • Made the customer contract process more convenient and efficient
  • Capture a complete audit trail 

Remote Account Openings

Digital identity verification is a key step in the remote account opening process as it enables FIs to verify that an applicant’s identity is genuine and that the application is not fraudulent.  ​

  • Aite provides an expert analysis of the top trends, challenges, and technologies to deliver a customer-centric, mobile-first account opening experience​

Get started with digital identity verification

OneSpan can help you deliver online/mobile ID verification services to acquire new customers while protecting against fraud