Trusted by Industry Leaders
Business Challenge
Organizations continue to replace paper with digital documents and business processes. This drives a need to digitize the delivery and execution of consumer-facing agreements, but automating high-volume, B2C processes is complex and compliance driven.
Benefits of B2C Agreement Automation
Improve the Customer Experience
Customers demand modern digital experiences that are easy and can be completed in a single-sitting. E-Signatures and smart digital forms provide the convenience of signing agreements anywhere, anytime, and on any device.
Faster Completion Rates
Businesses are under pressure to close business in record time. E-Signatures not only improve the CX but also significantly reduce the number of steps required by consumers to complete agreements.
Improve Compliance
Demonstrating compliance to internal and external auditors is a hassle. E-Signatures strengthen the enforceability of digital agreements due to strong identity assurance, robust audit trails, and tamper-evident signatures.
“Regulated industries and demanding B2C environments are [OneSpan Sign]’s sweet spots.”
Forrester Vendor Landscape, E-Signature
Success Stories
Insurance
Auto Insurance Policies
This direct-to-consumer insurer saw 23% higher forms completions after replacing DocuSign.
Insurance
Life Insurance Applications
OneSpan Sign enables the fifth largest insurer in Belgium and its agents to finalize life insurance applications in as little as 15 minutes.
Commerical Banking
SMB Lending
Early results with BDC were outstanding. The new process reduced the number of fields to complete from 208 to 30 to submit a loan application.
Energy/Utilities
Sales Contracting
The energy retailer saved 75% of what they would have paid for DocuSign’s renewal price.
Blog
White-label Your B2C Agreement Processes to Prevent Phishing Attacks
White-labeling is the #1 thing you can do to protect your brand, build trust with your signers, and achieve the highest completion rates.
Read the blog postBuilt for a Broad Range of Use Cases
Banking
- Account opening
- Loan and financing applications
- Mortgage renewals
- Account maintenance and change forms
Insurance
- New business applications
- Claims processing
- Policy administration
- Account maintenance and change forms
Government
- Permitting & licensing
- Contract bidding
- Court & judicial documents
- Inter-agency agreements
Healthcare
- Patient onboarding
- Intake forms
- Patient consent
- Claims processing
Why OneSpan Sign?
Superior Experience
Bring automation to your agreement workflows and deliver optimal experiences to your customers and employees – across channels and devices
Global Solution
An enterprise-grade solution that scales across geographies with support for Simple, Advanced, and Qualified E-Signatures, multiple languages, and data centers around the world
Strong Electronic Evidence
Vendor-independent audit trails that help you deliver legally binding, admissible, and enforceable digital agreements
Secure Agreements
Bank-grade cloud security, digital signature encryption that guarantees the integrity of your agreements, and strong authentication options