Quality Control Operator

Mollem, Flemish Brabant, Belgium

The objective for the Quality Controller is to create and maintain the Quality processes and procedures to be put in place in our Logistic Headquarters (Mollem). You will organize and follow-up the RMA procedure, perform Incident Analysis & Reporting, perform incoming and outgoing inspection, which will all result in a quality analysis.

Job Duties and Responsibilities: 

  • Perform internal Incident analysis & reporting
  • Perform incoming & outgoing inspection (visual and software test)
  • Perform inspection on VRI batches (towards manufacturers)
  • Follow-up and liaise on escalated support cases
  • Follow-up on the RMA procedure
  • Communicate, liaise with customers and OneSpan employees (fulfillment)
  • Continuously determine process gaps and possibilities for improvement of the processes


  • Studies: A2 or Bachelor (technical background)
  • IT knowledge related to software, like programming/scripting languages
  • Basic knowledge of platforms such as Windows, Unix/Linux
  • High level of precision, accuracy
  • Strong reporting skills (Excel)
  • Thorough knowledge of MS Office (Word, Excel, Outlook, Access,etc)
  • Fluent in Dutch and English