Best Practices for Financial Organizations:

Migrating to Software Authentication


More than 75% of Americans own a smartphone. To remain competitive, it is vital that banks anticipate customer demand for better mobile experiences. This applies to every aspect of customers’ banking transactions, including authentication. If your customers or staff currently use hardware tokens to authenticate when logging onto the banking portal, VPN, company laptop, or any system, now is the time to learn about soft tokens.

Join us for this complimentary Bank Innovation webinar and hear from two security experts who will share soft token technology and industry trends, best practices for rolling out software-based authentication technology, and firsthand insights from an investment bank’s migration from hardware to soft token.

Join us and gain insights into:

  • Why some banks op for a hybrid approach to user authentication
  • How to determine your customers’ readiness for soft tokens
  • The best ways to communicate with customers for better adoption and user satisfaction
  • How to best prepare your helpdesk to handle new user inquiries and troubleshooting


David Vergara
Director of Security Product Marketing

David Vergara is Director of Security Product Marketing at OneSpan and has over 10 years of experience in the software security space. Prior to OneSpan, he was VP Marketing for Accertify (An American Express Company) leading go-to-market strategy for their online fraud detection solution and he was Sr. Director Product Marketing at IBM with Product Marketing responsibility for the advanced and predictive analytics portfolio.

Jeannine Mulliner
Director of Content Development 

Jeannine Mulliner is a content expert with 20 years' technology marketing experience. In her current role, she shares usable information through case studies, white papers and other tools that help business stakeholders move forward with digital transformation through security technologies and electronic signature.